Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
Un poco grande pero sirve
M***e –
Conforme à ma commande. Merci
m***u –
Delivery in 9 days to Canada, order exactly what I ordered and the seller’s description, already ordered 2 in the past and so far I have had no problems, to be used with a lubricant for my part , made of stainless steel I believe because quite heavy, soft without notches, these points are very important, Thank you to the seller and all the logistics team, you did a good job and I recommend
Customer –
Funciona bem.
s***a –
good qaulity and fast
m***u –
delivery in 12 days to Canada, exact order, made of stainless steel, glides very well with lubricant and provides sensations that were unknown to me until now, quality, satisfied with my purchase and I recommend it
I***k –
ok
c***s –
Perfeito
Customer –
Kinda cheap, not very smooth, not sure if I would use this
Customer –
좋아요 제품이좋아요 100자를 언제다쓰냐 100자를 언제다쓰냐고 50자로하자 100자면 블로그를 해달라는거냐 인간적으로다가 50자로만 하자 100자는 너무많잖아 생각을좀하자 물건은 좋아요
b***a –
Good product
I***r –
ottimo!
K***a –
the product corresponds to the picture. The delivery was very fast, the package discreetly wrapped.
Customer –
좋아요 위생적 100자를 언제다쓰냐 100자를 언제다쓰냐고 50자로하자 100자면 블로그를 해달라는거냐 인간적으로다가 50자로만 하자 100자는 너무많잖아 생각을좀하자 물건은 좋아요
Customer –
좋아요 좋아요 100자를 언제다쓰냐 100자를 언제다쓰냐고 50자로하자 100자면 블로그를 해달라는거냐 인간적으로다가 50자로만 하자 100자는 너무많잖아 생각을좀하자 물건은 좋아요
K***g –
การจัดส่งมีความรวดเร็ว สินค้าตรงปกและอยู่ในสภาพสมบูรณ์เมื่อมาถึงมือลูกค้า แต่อยากให้ร้านใช้ซองพัสดุที่มีการเสริมกันกระแทกด้านในดีกว่าใช้ซองเปล่าๆ จะช่วยลดความเสียหายของสินค้าได้ ส่วนสินค้านั้นถือว่าถูกใจ เรียบร้อย ไม่มีรอยขีดข่วน น่าจะใช้งานได้ดี และจะกลับมารีวิวเพิ่มหลังจากได้ลองสินค้าอีกครั้ง
Customer –
Отличный товар.
D***o –
Отлично
Customer –
ottimo. arrivato velocemente e senza problemi. acquirente fantastico
Customer –
Супер продукт. Метал, гладкий, нет никаких заострений. Точно такой, как в описании у продавца.
L***e –
fits perfectly! a little tight in places but goes in all the way!
m***u –
Delivery in 19 days to Canada, exact order and I still believe that the manufacturing is in stainless steel, my old one did not rust at least, quality, I recommend
R***o –
muito obrigado
M***k –
ok
Customer –
ส่งไวมากสำหรับการส่งจาก จีน สินค้าปลอดภัยดีมาก ราคาไม่แพง คุ้มค่า สินค้าตรงปก สั่งสินค้าหลายที่ ก็ใส่รวม มาในซองเดียว ไม่งงกับระบบตามสินค้า ถูกใจมาก
a***r –
Прикольная штука. Быстро доставили. Нет конфиденциальности!!
c***s –
Perfeito. Chegou muito rápido e o produto é de excelente qualidade
Customer –
ส่งไวมากสำหรับการส่งจาก จีน สินค้าปลอดภัยดีมาก ราคาไม่แพง คุ้มค่า สินค้าตรงปก สั่งสินค้าหลายที่ ก็ใส่รวม มาในซองเดียว ไม่งงกับระบบตามสินค้า ถูกมาก