What if my order is damaged?

Defective products purchased from XNXXMALL.com will be refunded or exchanged within 30 days with a valid order confirmation email. If you purchase a product outside this range, please check with the manufacturer to find out their return policy.

If you receive a damaged order or defective product, please send an email to [email protected] and include your order number in the email and provide relevant video and photo proof, We will respond to you quickly within working days.

Returns & Refunds

Defective products purchased from XNXXMALL.com will be refunded or exchanged within 30 days with a valid order confirmation email. If you purchase a product outside this range, please check with the manufacturer to find out their return policy.

Still need help?

Get help with common questions or reach out to our support team.

Still need help?

Get help with common questions or reach out to our support team.

Get help with common
questions or reach out to our
support team.

Get help with common
questions or reach out to our
support team.