Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
a***r –
This product definitely is five stars You’re definitely getting more for less when it comes to the cost and the quality of lubricant. This is a recommend Buy.
Д***в –
he loves it works like a charm didnt know a thing flavorless. Can definitely use hours before intercourse. I was having a weird noise but chilly
E***V –
супер огромное спасибо.
J***o –
llego en buen estado no lo he usado
В***в –
I bought the product out of curiosity. I put it all over my privates. It worked really well. The name is perfect cause it was intense.
a***r –
Very nice item Silicon base lubricant more way to better than water base lubricant.because water base lubricant feel to cold, but Silicon base lubricant not feel cold and very comfortable to use
С***о –
Its water-based formula ensures a smooth, natural feel without stickiness. Perfect for intimate moments, it enhances comfort and pleasure. The discreet packaging and easy application make it a must-have. Overall, a reliable and satisfying choice for elevating personal experiences.
В***в –
I always use this product when I want to be intimate, and it works. The best product out there!!!
o***r –
This is the first lube I have ever purchased and it is a very nice viscosity and its not oily at all. It has a nice gentle warming sensation that it pretty mind blowing.
Customer –
Good ????????
Н***а –
This product is worth the while purchasing, it’s an essential product for sexual activities. It’s anti resistant to water is super effective and has a very long lasting smooth texture. Invest in this product you won’t regret it.
A***n –
отлично
С***а –
except the size, a bit small but we’ll see how long it will last! very warming, i didnt come across any other product that would do what it actually says it will do!
С***а –
This lubricant is excellent for massages and especially for backdoor use. It’s a bit thicker than water-based lubricants, which actually makes it ideal for these kinds of interactions. The silicone-based formula provides long-lasting smoothness without needing to reapply often. Definitely a better choice for backdoor play compared to other options. Highly recommend!
8***r –
Todo muy bien, recomendable, pueden probar
С***о –
Tried a few different brands and flavours, this is by far my favorite. Doesnt have that fake taste or sticky after feeling
В***в –
A product that has no complains , make much better and comfortable moment with my wife. The last thing is how small the bottle is for the price. Still was a fun product to use and I will be buying it again!
Customer –
Buemo
a***r –
I personally prefer the gel because its less messy and works so well. Ive tried some brands that are so sticky and last like 30 seconds. I will say, if the product is not warmed it does tend to feel sticky but once its warmed by your body heat, the fun definitely begins
p***r –
Has that nice warm and slimy feel to it at first and then gets all warm and slippery afterwards. Feels great and works great to lube things up and doesn’t get dried up easily. One drop last for a good amount of time. Been having a blast using and enjoying it. Hope this helps everyone else to also enjoy this product.
a***r –
Great stuff
А***а –
Decided to give this a try, and boy am I glad I did. Works well with toys as well as with a partner. Only issue is that it is a bit watery, so keep this in mind when applying. Otherwise, this works fantastic!! I just stocked up on some more.
o***r –
lo aconsejo va estupendo y si no la dices nada es alucinante la reacción que la produce en minuto mas menos de cero a cien en un momento lo aconsejo su compra
p***r –
Ive been using this lube for about 2 years now and I have no regrets. It feels smooth and you can use as much lube as you want. I dont get any infections or irritation, or any bad side effects. Its safe to use, highly recommend!
А***в –
This stuff is like the magic potion of lubes. Its thick enough to stay put, so no awkward drips ruining the mood! Whether youre going solo or with a partner, it makes everything feel way better. Plus, its super easy to clean up afterward, so you can focus on the fun instead of the mess.And lets be real, its safe for toys and condoms, which is a huge win! If you want to turn up the heat without any fuss, this is definitely the lube for you. Highly recommend it for anyone looking to spice things up!
m***m –
muito bom .
o***r –
The feeling of this is superb and just the consistency I was looking for! I love how it feels dripping and the sickness is sure to please
k***r –
منتج رائع جربته سابقا واشتريه مجدداً..