Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
Muy bueno el producto
Customer –
Según mi pareja al entrar y salir deja una sensación rica por las estrías que trae. Tanto por el ano como por el frente. Le encantó y en la parte de la cabeza también indica que siente mucho por la forma que tiene. Para la doble penetración está súper bien ya que el material es sube y no lastima a ningúno de los dos
A***o –
bueno
Customer –
me gusto, llegó antes de lo previsto un consejo pidan del L en adelante pq el resto son muy pequeños, lean bien las dimensiones del producto
S***o –
Lastimosamente nunca llegó
C***i –
llegó muy rápido se ve bien
Customer –
llegó en 21 días a Colombia, no es tan grueso como parece, parece de buen material
Customer –
Советую очень мягкый и аноныний упаковка незометный
j***r –
fabuloso
Customer –
Пришел в Украину за 15 дней. На таможне повредили упаковку, о чем пришло уведомление. Товар отслеживался, с продавцом не общалась. Товар соответствует описанию. Есть даже сертификат качества. Мягкий, запаха нет, хорошо крепится. Размер L. Рекомендую)
Customer –
Отлично,только присоска приклеивается на влажную,хорошо смоченную поверхность
D***i –
جيد
Customer –
доставили в срок. красивый,приятный и гладкий. не пахнет,без вкуса и запаха. не твёрдый и не жидкий. советую всем. насчёт посылки,всё конфиденциально. в воздушной упаковке,из-за чего даже пощупать нельзя,да и сам пиструн запакован плотно.
I***N –
Delgado y pequeño, buen empaque
c***s –
A bit darker than the picture but for the price is good!
Customer –
small size is the width of a finger yet long. if u want a more realistic width, you gotta upside. good quality tho!
P***k –
it is real as shown in the picture.shipping was quite fast and package was good.will recommend people to buy
Customer –
ок
Customer –
delicioso
Customer –
llegó antes de la fecha
f***e –
nikel
R***a –
Item Okay
Customer –
muy buena mercadería gracias por todo saludos.
Customer –
El tamaño es correcto pero el color es mucho más oscuro que el que aparece en la foto y no me agrada mucho.
D***a –
A lot smaller than expected. Ordered the M size but I feel like I got an extra small instead. Order one size up.
M***s –
bien empacado cuidadosamente, nada discreto. pero un buen producto.
M***u –
Честно девочки , советую ! Очень мягкий – как настоящий ! Я ранее покупала тоже на Aliexpres но был как пластиковый , жесткий , твердый как камень …. Этот мягкий ( я даже удивилась ) . Короче , я советую !