Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
J***r –
Love them
Customer –
Great
F***S –
.
L***c –
.
Y***l –
נדיר ממממשששששש אהבתי
Customer –
Ni sirve de nada
E***a –
Top
u***i –
Perfetto
F***c –
Excellent
Customer –
Is too noise but had a good vibration
j***a –
todo perfecto falta probar
Customer –
quality could be better. the remote button operation is a bit confusing. power is sufficient. the buzz can be heard unless in noisy room – it’s not super quiet.
I***a –
Se ve bonito pero puesto queda el bulto , se nota… tardo 5 días de más en llegar a Canarias
P***s –
товар відповідає опису.
U***a –
טוב
Customer –
Good size
Customer –
LLEGO BIEN A SU DESTINO Y SU VIBRACION ES BUENA Y FUERTE EXCELENTE PRODUCTO LO RECOMIENDO
S***l –
Feels very nice on my clitorus
Customer –
Haven’t used yet but shipped quickly, charging easy to use, hopefully it works well. So far its good.
Customer –
super!!!
Customer –
Good
H***r –
Buen juguete, entretenido para parejas;)
r***r –
Envía lo que Anuncia
Z***r –
The panties are cute, the material is nice to the touch, the remote works well and the bullet gives off strong vibrations. Can’t wait to try it!
a***r –
Parfait fait quand même assez de bruit c’est pas super discret mais plusieurs mode .
J***i –
Never received the item, lost in the mail. But seller refunded the item in 3 days.
츄***이 –
아직 써보지 못했는데 물건 은 일단도착
C***a –
fonctionne très bien
M***o –
Llegó antes de lo esperado, entrega muy rápida No es muy silencioso, el ruido no es discreto El producto se podía sacar muy fácilmente de la bolsa de envío y sacar el producto
Customer –
Пришёл рабочий, достаточно шумный, доставка задержалась
Customer –
loved by my babe
s***o –
정상작동하고 파워도 쌘대 그만큼 소리도 좀 있어요 아직 실사용 전입니다 근데 리모콘 위치가 정확히 맞아야하고 손으로 가리면 리모콘 안먹히네요 배송은 열흘 정도 걸렸어요
Customer –
I got these pretty quick and they are strong. It makes a little bit of noise but having the tv on will help it not make a lot of sound. At first the remote egg wasn’t working until i noticed it needed a battery so i put one on and it started working well. The egg doesnt vibrate but it controls the bullet. The directions for the bullet were there so it was easy to know what to do.
Customer –
arrivato tutto nei tempi stabiliti dal venditore, prodotto buono, peccato che fa tanto rumore e davanti la gente non si può usare, per il resto funziona tutto, i nuovi prodotti fateli più silenziosi
Customer –
todo correcto como se describe
Customer –
הגיע מידה גדולה למרות שהזמנתי קטנה
Customer –
weak vibration
M***t –
תחתונים מעולים עושה עבודה
Customer –
carino, peccato che gli slip non siano uguali alla foto
W***r –
Congratulations, very fast delivery, everything is fine. Everything works, thank you.
Customer –
????
J***v –
Подруге всё понравилось , качество трусиков хорошее.
p***a –
vibración es demasiado fuerte
Customer –
Niquel , la culotte est de bonne qualité , j’avoue . Le petit appareil marche très bien comme décris sur l’annonce . Je recommande
M***a –
very during shopping. Make wife very hot. 😉