Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
Красивый! Тактильный, гибкий. Без запаха. Упакован очень хорошо, никто не догадается, что вы заказали. Покупкой довольна, продавца рекомендую!
Customer –
Da este moale materialul am crezut ca o sa fie mai mare dar e destul de mic. As fi pus poze da nu ma lasă siteul.
Customer –
Good
I***C –
O único problema é a sucção bem fraca, mas o material e a consistencia é mt boa, bem fofo
E***c –
es muy cómodo de usar, divertido y suave ????
I***a –
me llego en buen estado, viene bien empaquetado y es de un tono más claro que la publicación pero es de acuerdo a la descripción.
G***n –
Bad suction.
N***r –
little bigger than i imagined somehow but with time itll be my new best friend 🙂 minor faults in the casting, prone to ripping, don’t helicopter it about like i did lol
Customer –
very much fun to use, very easy to handle and use, it fits well and easy to hide. very nice it’s very good
Customer –
Любовнице очень понравился! берите L Все что неньше очень маленькие. Учитывайте, что часть ствола нужно держать в руке и нерабочая зона от присоски до киски, если приклеить к полу!
U***n –
It is perfect the item is squishy and nice I liked it ill probably order more later on in the future cause I liked it so much thank you seller ????????????
Customer –
a little bigger than expected but it’s cute
V***e –
perfect!
C***r –
Quick shipping, dicreet package. I am very satisfied, item is clean and odourless, size as described, squishy enough, not that hard kind of stuff.
y***r –
el color es mucho más transparente es de gomita flexible tiene opción de varios tamaños compré el medium y es más bien chico el soporte es inestable tardó exactamente lo que dice en la publicación del producto
Customer –
Pedí el M por no comprar el grande, y ahora que me llegó hubiera preferido el chico JSJSJAJAJS es muy grande y grueso. Pero hablando de calidad es buenísimo! RECOMIENDO✨✨✨
Customer –
bastante real, la ventosa no es muy fuerte pero hace su función, a mí pareja le gusto
Customer –
Nice