Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
테스트작동엔 문제 없으나 주문과 다르게 온열기능 없는제품 도착
Customer –
very soft to touch.
Customer –
Love the heating function, it works great!
r***h –
entrega rápida y empaque muy discreto
Customer –
Battery life is very short but for price and delivery time it’s great ????
Customer –
very very strong vibes and high temperature wife refuse to use it. disappointed
K***s –
Lekker
Customer –
excelente
Customer –
good
Customer –
E muito bom!
Customer –
Very nice looking exactly like on the picture, matching the description. Fast delivery within 10 days to Slovakia.
Customer –
Lo pedí el dos de octubre y me ha llegado hoy sábado 12. A primera vista se ve muy bonito y suave, pero no he sabido ver cómo o por donde se carga el dispositivo (tendré q verlo con calma). No fue necesaria la comunicación con el proveedor.
m***a –
דק מדי אפילו למי שלא חוותה מעולם מין
N***u –
merci
ט***r –
מושלם
J***s –
Bien
Customer –
Hot
Customer –
מעולה
Customer –
Как на фото
L***s –
Good
m***o –
ok.
Customer –
expédition rapide 10 jours vers la guyane fr
Customer –
Parfait
C***n –
….
S***a –
muito bom.supreendeu
S***z –
Me lo esperaba más grande. Pero todo bien.
Customer –
실물은 조그마 하지만 디자인도 예쁘고 성능은 굉장히 좋은것 같네요 포장도 나름 심플 하구요
Customer –
El diseño es bonito, me gusto el color, buen tamaño… discreto, intuitivo con un solo botón controlas todo
R***B –
THANKS
K***s –
heaven
f***j –
굳
A***o –
Tal y como la imagen
A***a –
Cool
M***e –
Great foreplay toy, the battery is fantastic, goes on for about 2 hours before you have to recharge it.
Customer –
Item bom, normal