Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
Recomendado excelente vendedor
Customer –
작동하지만 별 느낌이 없다. 너무 단단하고 소리가 시끄럽다. 누군가에게는 자극적일것 같다.
t***e –
bem embalado
Customer –
Chegou rapido tudo ok
p***p –
מעולה איכותי, מרגיש נעים, אורך 12 סנטימטר בערך
Customer –
สินค้าดี เนื้อนุ่มอ่อนโยน และใช้ได้ดีมาก ไม่ผิดหวัง มีหลายโหมด และการสั่นไปข้างหน้าด้วย ดีมาก
Customer –
no está mal, pero las vibraciones son muy fuertes y suena demasiado
F***o –
chegou dentro do prazo prometido para envio, também super rápido pela transportadora, excelente qualidade o produto como anunciado
R***r –
nice thank you
k***e –
정상작동 확인 빠른배송 저렴한가격 추천합니다
Customer –
producto genial, tacto inmejorable
Customer –
Получила раньше сроку я рада рекомендую
P***r –
ok
Customer –
chegou antes do prazo.
Customer –
Muy buen producto, lo recomiendo
J***s –
el tamaño y el precio está bien para el precio que tiene, no me gustó la vibración pues es baja, la calidad del material es aceptable.
Customer –
추천 진짜같이 움직입니다. 배송이 오래걸리고 toy로 명칭해서 옴니다.
Customer –
La caja vino rota, el paquete por fuera sin descripción del producto, aunque roto también. El tamaño a simple vista es muy pequeño… aún no lo he probado. Es muy blando la parte superior pero extremadamente duro todo lo demás. No me convence… ni el tamaño, ni aspecto, ni olor… huele fatal. Quizás al probarlo cambie de idea. Ya lo veremos 🥲
Customer –
ótimo produto
Customer –
Super.
Customer –
polecam jest ok
Customer –
Muy buena calidad a muy bajo precio
Customer –
não gostei da compra, não veio discretamente, gostaria de saber o porque?
Customer –
Arrived in 3 weeks, discreet packaging. Exactly like in the photos and description, looks like good quality. Remote control came with battery, instructions and charging cable.
Customer –
La caja vino rota, el paquete por fuera sin descripción del producto, aunque roto también. El tamaño a simple vista es muy pequeño… aún no lo he probado. Es muy blando la parte superior pero extremadamente duro todo lo demás. No me convence… ni el tamaño, ni aspecto, ni olor… huele fatal. Quizás al probarlo cambie de idea. Ya lo veremos ????
U***n –
пришла посылка вовремя , коробка очень помятая ,но всё целое и работает.батарейка для пульта тоже есть в комплекте. рекомендую
F***y –
conforme à ce qui est décrit. Il n’y a plus qu’à s’amuser
C***n –
very good
Ю***а –
супер
s***r –
gut
k***k –
I am satisfied with this product because it is complied with the descriptions. It’s amazing how you can use it for your pleasure without any problem. I recommend
Customer –
ok
Customer –
woow
Customer –
♥️♥️♥️
Customer –
Muy buenas sensaciones, gracias!
Customer –
ส่งไวมาก ตอนแรกเห็นบอกจะถึงวันที่25 แต่มาส่งจริงวันที่9เลย
Customer –
parfait comme d’écrit fonctionne bien . a voir dans le temp.
A***a –
Easy to use, makes more noise than expected. The thrusting feels like the real deal.
Customer –
Excelente, chegou no tempo e funciona muito bem
L***a –
produs bun, conform descrierii
Customer –
Muito bem construído e acabado, tem a pele realista e realmente faz o movimento de vai e vem a parte do carregador pra quem tem dúvida é na parte de trás, tem um buraquinho lá é só colocar, como ele é aprova de água a entrada é meio escondida mesmo.
M***T –
Livraison rapide et discrète. Produit en bon état. Seul bémol la notice n’est pas traduit en français. Vendeur a recommandé ????????????????????????
e***r –
Super
Customer –
Es algo ruidoso. Fuera de eso, el tamaño está muy bien, el suave al tacto, tampoco noto diferencia al poner el calentador
O***n –
Instead of ordered item I received a bag. Please send me the info how I can change it for my order. Choose the bigest rating, beacous the delivery was very quick.
Customer –
Se siente bien. Vamos a probarlo
D***r –
Super gut immer wieder gerne 👍
Customer –
לא בגודל גדול גודל סביר לא עבה מצבים נחמדים לא יותר הגיע מהר
Customer –
Gut
Customer –
Bueno
스***r –
흠..생각보다 커요. 사용하기가 살짝 겁나네요
M***k –
mięciutki wibruje aż w głowie się kręci
Customer –
המוצר פשוט מושלם כל כל טוב איכות פצצת על מתחמם ופשוט מושלם
B***a –
Он классный прям как настоящий но что-то маловат
Customer –
Llego rápido y está muy lindo 💖💖💖
Customer –
produto chegou conforme anunciado, muito detalhado e idêntico, resta saber se quem vai usar vai gostar ????
t***n –
like
a***r –
Шикарний член А які вібрації Ух
โ***ป –
too loud when use and little heavy. but its fun.
F***s –
Parfait, conforme à l’annonce et envoi rapide
T***d –
Does everything it says, same as presented in photo. Bit noisy telescopic action.
Customer –
Llego rápido y está muy lindo ????????????
Customer –
Very very pleased. I’m satisfied fully.
Customer –
good
A***a –
Nunca llegó, sé que fue tema de la compañía logística.
Customer –
works well
Customer –
parfait
F***t –
Très bonne article ma femme adore mai bruyant
Customer –
ótima qualidade
A***s –
I wish it was a bit thicker but otherwise it’s good. The button to turn it on is extremely hard to push so this will not work for someone who doesn’t have strong fingers
Customer –
נראה מאוד אמיתי
Customer –
Excelente, genial 😀
Customer –
Prodotto come da descrizione, fa alla grande il suo funzionamento, piaciuto.
Customer –
Excelente, genial ????
Customer –
קצת חבולה האריזה אבל מוצר איכותי מאוד ונשמר טוב
Customer –
perfect
A***o –
Все отлично! Пришла посылка вовремя.
Customer –
muy bueno