Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
No products in the cart.
Customer –
Ottimo
A***c –
item received all ok
Customer –
Hbcjnb
Customer –
16 days to Riga, Latvia. Very fast. Arrived good packed and undamaged. Thank you, seller!
Customer –
Tal como se indica en el anuncio, no tiene un tamaño para principiantes. hay que ir poco a poco y con nucha lubricación. Es muy macizo, pesa bastante, da muy buena calidad. vino en una caja rectangular sin ningún tipo de identificativo, muy discreto.
Customer –
bonne livraison rien n’a redire pour le moment sur le produit, il est doux, mais je suis pas suffisamment entraîner pour le recevoir en entier…
B***b –
soft and smooth
S***v –
Хороший материал, замечательный размер, хорошо сидит, буду заказывать следующий размер. Магазин рекомендую.
j***e –
me abre el ojete que da gusto para que me lo follen
Customer –
produit conforme au descriptif sur le site. le colis était bien emballé, de façon discrète et très bien protégé. l’objet est de bonne qualité, c’est prometteur pour la suite !
M***r –
Good quality item, fast delivery.
F***r –
très bien *****
H***s –
Buen material, sin olor, pedí talla M, mi mano no se cierra. Pense qué no me entraría.
D***s –
perfeito
Customer –
Me gusta, compraré más
Customer –
petit mais efficace
F***r –
Parfait******
I***r –
Prodotto come da descrizione, consiglio di usare gel a base di acqua.
Customer –
schnell geliefert. Bestellt in m. Sehr groß und schwer. Aber passt schon. Sehr schön und geil. Bin zufrieden.
V***i –
качество супер! бистрая доставка
F***r –
très bon vendeur +++++ parfait
L***d –
its as described. shiny silicone though not medical grade
T***h –
❤️❤️Alles super. Schnell geliefert und sehr guter Ware . Sehr gerne wieder! 7 Sterne und Fu Lu Shou für Dich!☮︎☮︎☮︎☮︎☮︎
Customer –
biiig, good quality
T***x –
merci ????????????????????
Customer –
arrived fast, will try later
N***d –
good
Customer –
it’s bigger than I expected but the size is as advertized, I love the suction cup it has. Gonna train a lot before it fits
S***a –
El material es muy duro, demasiado para mí gusto, cumple su función pero requiere mucha lubricación, es de buen tamaño y no es para principiantes. El envío fue super rápido, lo agradezco enormemente.
Customer –
Macht genau was er soll. Für mich richtiges Verhältnis zwischen Länge & Durchmesser. Füllt super aus!