Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
P***e –
vvv
A***l –
el producto esta bien pero EL PAQUETE NO ES NADA DISCRETO, se siente lo que es al tacto, te lo envian en un bolsa transparente
L***g –
so cute! really nice. reccomend to buy!!! nice price!!! havent tried them yet! love the pink color!!
Customer –
Ok
B***v –
the middle one is damaged, it is punctured, please inspect carefully before shipping!!!
F***r –
parfait*****
Customer –
Muy buenos los tres. Buen material y buen tiempo de entrega. El salto del tamaño mediano al grande es un poco brusco, pero sirve para sesiones largas de dilatación anal.
Customer –
es macizo
E***Z –
enga.
b***i –
la taille est top .la forme de coeur n est pas vraiment adapté, la basse auras tendance à rentre dans votre anus car la basse est trop petite .la forme de cœur est moin confortable que un rond car la pression.sur les parois des fesse n est pas la même de chaque coté donc provoque assez rapidement des douleurs
Customer –
the smallest ist still enough, nevertheless the collection ist fine. good quality.
Customer –
(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)(;^ω^)
Customer –
Se ve de buena calidad. Cumple con las especificaciones
I***n –
Súper padres y bonitos y de buena calidad solo que se les cae los corazones y me tocó pegarlos ????
n***s –
Nickel
M***o –
perfetto
J***s –
exatamente como descrito
Customer –
2/3 wykonane świetnie, jeden niestety odstaje jakością, nadal polecam
Customer –
Se ve buena calidad, no me ha llegado, pero no ha sido culpa del vendedor, sino de la empresa de transporte que dice que me lo ha entregado en persona y a mí casa no han llamado. Siempre tengo problemas con la misma empresa, pero gracias al vendedor que ha respondido rápido:
j***a –
llegó días después . pero si es bueno él producto
Customer –
товар хороший, мне очень понравилось, самую маленькую даже не распаковал .
Customer –
3 tamaños
A***g –
Shiny ????
A***i –
Tutto ok grazie mille
Customer –
la piedra azul se desprende con facilidad, peligro de entrar completamente deberia ser mayor del corazon
V***a –
material só bom…
Customer –
buena calidad
Customer –
Precies zoals plaatje
Customer –
buena calidad, se ven muy lindos
G***m –
Very fast delivery and very quality product