Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
The quality of the hair is very beautiful, so thick and just right, the length is accurate, the curl is good, and the density is perfect. When you run your finger through your hair, nothing falls out.
Customer –
Looks an feels amazing, I love it just wait to get it put on my head!!!
Customer –
The hair is very soft and flows very well, minimal shedding but looks like it may be tangled, the shipping was fast and I fell in love with it as soon as I opened the package when I received it, there is no smell and the curls are beautiful.
Customer –
The hair is beautiful and thick and it doesn shed a lot would defo buy again.
Customer –
I ordered 24 inches but that looks like 16 inches yes I like the hair itself but that doesn’t look like what I ordered
Customer –
i like this wig. it was close to being true to length i ordered 20 but it gives 18 inch. i suggest you get an extra length up. it definitely gives the bob look.
Customer –
I will place another order!! Hair is of real length; very beautiful; and has no odor at all. The knot is small and easy to bleach. I put on a wig; it’s very soft. The overall quality of the wig is excellent; so you should buy it.
Customer –
The curly pattern is beautiful.No smell of chemical processing and 100% human hair.The quality of the wig is also very good,so you don’t have to worry about the discomfort of wearing it.
R***h –
Love love the hair. Great quality as well. The hair is soft and does not tangle. It came pre-plucked as well.
K***s –
It’s a good wig I love it & would buy again????????
Customer –
I really like this curly curve, it makes me very excited and satisfied. The quality is amazing and feels very beautiful. Believe me, it is so beautiful, very soft, natural, and amazing. The length is true also, they are honest sellers!
Customer –
I absolutely love this wig. It is beautiful and soft. Lace also fits my skin very well; it’s natural and perfect. The transportation speed is faster than I expected. it came before my party; so I am very happy! Will buy again!
Customer –
This hair is amazing! I absolutely love it! It is pre pulled and looks very natural! The seller’s service is very thoughtful and will answer all your questions one by one. I strongly recommend this wig! I will definitely place another order
A***e –
Very nice wig soft I really love it can’t wait to install I give this wig 100% satisfaction was not disappointed thank you so much
Customer –
Loved this hair, especially for the price, DEFINITELY worth it
L***a –
Very nice quality, really soft and lace is very nice
Customer –
This wig is so bombbbbb I love it , very soft lace is thin & easy to style , hair is true to the length very soft nice curl pattern 10/10 must buyyy !
Customer –
I love this hair so much, I can’t wait to rock it !??it’s so soft and it’s true to length
Customer –
Love love this wig the lace is everything okayyyyy cant wait to install it and promote it and its so soft and bouncy and got it within three days in love I love this company they communication is on point love it yall better go shop and tell them I sent yall
d***r –
It is very dense and full, and the hair has no smell, no knots, and does not fall off easily. Its easy to install,and it is very easy to style. I can honestly say that this is the best wig Ive ever had. The length is great
Customer –
Came on time ,definitely recommend true to length no smell go get you one !!
m***r –
l am very pleased with this order ,delivery was fast and communication with seller was very good. the wig is of great quality i am making a second order
s***r –
the wig is so soft and the lace is very good. It is true to length. I recommend for you to buy from them and I will definitely purchase
a***r –
I absolutely love this hair right here is gorgeous!!! true to length, no odor from hair and fast shipping, I cannot complain!! this is best hair I ever received straight long and beautiful I definitely recommend
Customer –
Highly recommend!! very fast shipping & true to length . Very full!!
Customer –
loved the hair . really soft easy to work with and lace melted
a***r –
Wig came in fast she talk to me through out the she made sure I got my wig was I’m satisfied & all. Even though the curl pattern wasn’t not expected it’s still a beautiful wig it’s full true to length. Smell was a normal hair smell, overall, over all ladies shop❤️❤️❤️????????????
Customer –
It’s so soft and shiny, and all around beautiful!!!!The lace is bombbb the hair is very silky i really love this wig and i will be buying to again
t***w –
I washed it when i got it , no bad odor , just like washing mine first , no shedding after washing , i decided to brush it out and curl it, curls turned out beautiful. And they held for days!!!!! With no holding spray . The wig has been good so far . Very worth it . I’ll review again in a few weeks .
S***n –
I loved this wig! Great hair & I got so many compliments!🥹
a***e –
These are pics with NO FILTERRR it could be a bit more full but I like it!
Customer –
10/10 love this wig so full and natural looking no shedding very soft and great lace I’ll buy again
k***r –
Hair is so soft and silky. Love it. It’s true to length also. And I like the fact that I got excellent communication from the seller. I really recommend you guys get yours.
j***r –
REAL REVIEW THIS NOT A DRILL!!! pre plucked, small knots, you should prolly bleach the roots tho! this unit ate tf down, i had hella parting space! hair was super thick after wash and finger detangle. getting me another
Customer –
After a week, this hair is nappy I keep up with it tie it down every night wet it and put curl stuff on it and it still gets nappy. The ends of the hair are now straight no type of curl. It’s okay for the money I spent but I probably won’t buy from hear again !
Customer –
This is the best quality hair I have ever seen, it is soft????????♀️????
Customer –
Literally inlove with this wig!!!!! Easy to style and goes great with everything! Great for first time wig. Buy buy buy
Customer –
Love the wig! Melts so easy! And it has extra lace !! Beautiful texture
Customer –
Very true too Length!! No shedding, needs to be just a lil more thick!
L***d –
Okkk this wig ate fr! All of these pictures are screenshots from videos but anyways I got the 13×6 34inch it was true to length shipping and delivery was fast it got here a day before the delivery date and the communication was exceptional but overall I’d give this wig a 10/10 amoig:scatpack_kera
Customer –
The hair is beautiful and soft, very natural, with accurate length, full thickness, and transparent lace, just like it blends into my skin. Hair is no tangled and no smell. I recommend this store.
c***m –
I love the wig and the packaging that it came in. My favorite part about the wig is that’s in include a band because usually stylist either tuck or sow one in for me because most companies aren’t willing to add a band on it for extra support. Not everyone has the same head size so it’s adjustable for everyone head. I can’t wait to get it installed tomorrow so i’m going to keep you guys updated on how the wig installed i’m also going to make a tictok on the installation process. My tictok is @cherishinlove. The company also was very responsive, they kept in touch with me about the hair and the updates on it.
Customer –
My hair is very soft; and I really like this wig. The delivery speed was very fast; and I received the wig within 4 days. No entanglement; no odor; accurate length; full thickness; lace very transparent. I will definitely make another purchase.
Customer –
Hair was very good! The hair is very soft, with accurate length, full thickness, no tangled, no smell, and the lace is very transparent.The shipping took less than 4 days, so I really recommend for you to buy this wig as you will not be disappointed!
Customer –
I love this wig very much. My wig was delivered very fast and came in good condition. I’m satisfied with it. The wig itself is so soft
Customer –
The pictures say enough!!I order hair from this company weekly and it’s never a miss! you cannot go wrong with these prices
f***r –
This wig was the 28 inch one. Don’t forget you have to stretch it for it to be measured to 28z so it seems short. But over all wig is soft. Barely any shedding and the hd lace is giving!!!
Customer –
The hair is soft, the knot is beautiful and you don t have to bleach it just add make up and I can t wait to get it installed .to body it no smell and no shedding cause I brush the hair to check for shedding It also cane with a extra edge band .wig cap als looking forward to buying more wigs products from you guys love love
q***r –
Will definitely purchase again good customer service on time shipping. Not small, easy to bleach.
c***r –
Ive been on the hunt for a good glueless wig and I wasnt finding anything until I came across this wig. I wanted something really soft and lightweight on my head and this wig delivered that, it takes heat really well the knots are small so I didnt need to bleach it. The wig is definitely true to length, has little to no shedding. This is by far the best glueless wig Ive purchased. Its so full as well, definitely perfect for beginners.
U***s –
Great hair quality. The store owner had great communication throughout the whole process and was very helpful. Shipping was less than a week!!
Customer –
The Hair Is Extremely Soft And True To Length. The Knots Really Doesn t Need To Be Bleached, But I Bleached Them And They Took Perfectly! The Lace Melt So Effortlessly. Takes Heat And Holds Curls!
Customer –
Very cute styles you can do with this hair and also the hair came soft and easy to handle true to length and shipping came fast
Customer –
This is the best curly hair wig that I absolutely love. I can wear it in any style. Wet it and it will come out great and stay curl that way all day. It has a soft feeling by touch, no shedding or tangle. So its easy to manage. In shorter words, I am satisfied!
J***e –
The hair came fast and it’s true to length it’s nice I would order again
Customer –
This curly wig is amazing, it looks natural and lightweight. I have brushed it several times and it is still great. This curl is perfect, the hair is really soft and the length is also very suitable. I will definitely make another purchase
Customer –
The hair is nice ,long and soft.I needed the hair for an event and it came fast.Thank you again I will be ordering again.
Customer –
One of the best deep wave wig a I’ve ever had! The lace is truly transparent and it is true to lenth
Customer –
I love this hair 34 inch 180% density I’m coming back every time and 2 days shipping got her fast
Customer –
Its so soft, thick , full. It holds curls as if it was my real hair. You can melt it easily and style it easily. This by far is the most virgin/human curly hair Ive ever had. The quality definitely matches the description. 10/10 would buy again!
Customer –
Great hair!!!! No shedding and bleached very well.buy this hair you won’t be disappointed.The lace is also thin.The hair quality is very good it feels silky.This is my 2nd time buying from them!