Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
mocna i stabilna
C***Z –
todo ok
G***i –
fa il suo lavoro
2***r –
Everything as advertised. Included pump is a bit small so requires a lot of pumping to get the job done but apart from that no issues.
A***o –
Parece muito agradável. Só não tive tempo de encher a almofada, pois cheguei tarde do trabalho. Vou testar na próxima visita de minha namorada.
D***A –
Súper útil ,merece mucho la pena.
v***n –
Ще не качали , побачимо
d***s –
bom
Customer –
El material es suave, pero es de baja calidad, lo hinche el primer dia y ya a empezado a romperse las celdas que hay dentro, no creo que dure mucho
a***r –
ainda vou testar
N***a –
como la descripción
j***o –
Muy bien
D***i –
ótimo produto como descrito e igual as imagens recomendo tanto o produto quanto o vendedor
D***z –
muy divertido
Customer –
Jest oki
I***z –
se deshincha un poco pero todavia tengo que probarla
D***o –
Ha llegado bien
d***r –
deflated after little use
F***o –
excelente por lejos!!
K***E –
Conforme….
J***s –
Fast Tracked Delivery, Item And Service As Described, Recommended
A***n –
me encanta 🤩🤩 y funciona de maravilla
V***a –
Продавца рекомендую, посылка пришла неповрежденной, доставка не долгая! Товар соответствует описанию!
o***d –
bien reçu
E***r –
todo perfecto
K***r –
Good quality ????
Customer –
הגיע ממש מהר ,טוב מאוד,תודה
N***m –
poduszka ok, pompka uszkodzona
A***n –
me encanta ???????? y funciona de maravilla
L***s –
Chegou em boas condições. Cumpre bastante para aquilo que é descrito. Obrigado
J***o –
Parfait !
7***r –
content
S***é –
Article bien emballé reçu avant date prévue. Pas encore utilisé
Э***в –
Обычная надувная подушка
Customer –
Parece frágil, mas funciona bem. Tamanho não é muito grande, poderia ser um pouco maior, é igual ou até menor um travesseiro.
s***s –
Item received thanks.
J***o –
Chegou e vou testar
J***n –
Works a treat. Thought it was a bit slim but the perfect height.
V***v –
капец хімічна вонючка
Customer –
feels nice no holes.
Customer –
Otrimo prodotto, ben fatto
Customer –
almohada es de material regular, solo que es muy delgado y hay el temor que esta se abra por los costados, en cuanto al inflador muy pequeño se tarda mucho para ser inflado, pero si estoy satisfecho por el producto el envio y entrega fue muy rapido.
K***d –
Bardzo fajna poduszka. Wygodna. Spełnia swoje zastawanie.
L***s –
Cool product, not easy to inflate even with the pump.
A***o –
buenazo, demore en inflar pero ok!
M***a –
ottimo
Customer –
perfecto
Customer –
Amei esse produto
М***в –
все як на фото, кубик в подарунок поклали, приємно
M***z –
Aún no ha sido probado, pero aparentemente es de buena calidad
R***n –
Levering eerder. Goede koopwaar. En erg handig in gebruik.
S***i –
Good inflatable pillow. Hold pressure very well. Arrived to Ukraine within two weeks. Soft to touch material. Use this pillow about 3 weeks, very satisfied
J***s –
Better than expected but the pump is useless. it’s fat faster with your mouth. The actual pillow is good though
Customer –
great
P***u –
ok
Customer –
Muito bom
A***u –
Super
Customer –
Buena calidad a pesar de ser inflable
D***o –
produto conforme descrição, chegou em perfeito estado, já até usei, muito bom mesmo. entrega rápida para o Brasil
M***d –
Delivery to the Netherlands in 8 days. Arrived in good condition. Absolutely it’s money worth.
g***n –
Ujdzie
R***n –
Exactly as described in the advertisement. Size is also correct, easily 40 x 50 cm, pump is simple but works fine.
Customer –
Nice, very good
D***o –
Давлslekissjsjdjdjfjdjdjdjsjwieiejddjdjdjdjdjfjfjfjdjsjsjdjdjfjfjfjfjffjfjdjdieirrititirueueueyeyeureididjd
J***s –
all ok
Customer –
Tengo que probarlo pero ha venido bien embalado
Customer –
as described, smaller than it appears in the pictures!
Customer –
bonne produit
L***. –
👍👍👍
S***i –
Ok ef jofyeij. Bcjkdjdjdjjdjdldldnxbxkldkdkdjxjxjxjxjxjxjjxjxjxjxkxkxjjxkxkxkxjxjfjfjcjckckfkkfkfkckfkffkfkz
N***l –
The pump is weak and cheap. The pillow is excellent.
Customer –
Poduszka super ale pompka to jakaś pomyłka. Nie warto za to dopłacać. Co do poduszki to długo trzyma powietrze i jest miłe w dobytku. Nasz egzemplarz nie śmierdział.
A***a –
bien
f***e –
calidad regular
L***. –
????????????
Customer –
Está muy bien calidad precio
Customer –
top kwaliteit
Customer –
Igual ao anúncio, chegou antes do prazo
A***d –
20 days to Sweden. Work like it should.
E***v –
полезная вещь
Customer –
ok thanks
a***r –
bien reçu. produit conforme à la description
A***u –
very good
M***c –
bardzo wytrzymałe
Customer –
טוב מאד ארוז היטב
L***a –
Faltou uma peça por isso a nota foi menor do está está bem
Customer –
אין על האליאקספרס !!!!! בעולםםם
d***i –
Todo correcto. Me falta inflarlo para ver si está correcto.
7***r –
Gostei. Entrega foi rapida, antes da data prevista. Produto veio bem embalado, sem defeitos. Material de boa qualidade, pelo valor pago. Ainda não enchi, mas deu pra perceber q valeu a pena ????????