Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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b***r –
Great Price and Fast Service
Customer –
excelente material si. duda volvería a comprarlo
Customer –
Товар был очень хорошо упакован, даже мешочек для хранения есть). Но всё же через пакет он прощупывается????. Девушка, что отдавала посылку, пожелала хорошего вечера))) А так, могу сказать, что вещь мне понравилась. Сначала, показалась большая, но на деле всё отлично! Доставка очень быстрая.
Customer –
excelente materia, sin duda volveré a comprar
B***o –
Bom
k***k –
magnifique très bonne qualité je vous remercie beaucoup
L***n –
Receibed on time and well packaged. Not yet tryed but looks fine. Hope to have a real Quality and performance.
B***o –
Item was purchased for a client. They were very happy with the quality, size, and great price of the product. It shipped fast and arrived quickly and earlier than expected. Excellent seller and will do business again.
A***r –
passt super, geiles gefühl!
Á***a –
buen producto es de silicon
Customer –
Все как на фото, достаточно упругая.
b***a –
lo que esperaba.
I***a –
Produto conforme às especificações!
D***i –
good
A***Z –
plus petit qu il n y paraît à voir sur la durée.
J***t –
All good, but a little smaller then i thought
K***s –
Tres bien
d***r –
상태 좋아요
Customer –
ottimo
R***a –
muy pequeño
J***i –
r
a***z –
igual que en la foto perfecto
B***k –
Moze byc
j***j –
Not the best quality, but definitely good value for the money
F***a –
vyvyv
Customer –
x
초***r –
생각보다 잘빠지네요 구슬 밑에 막대가 좀더 길면 좋겠어요
Customer –
Bom
Customer –
très bien arriver vite
E***a –
Great product. Cheap price and very durable. Arrived quickly and discretely packaged.
i***o –
buen servicio llegó rápido felicidades ala paquetería muy eficaz
f***i –
ok
Customer –
아담한 사이즈에 부드럽고 좋아요. 애널에 자극도 충분히 되고 애널에 끼워서 팬티 입고 거리 다니면 은근 자극적 입니다. 아담한 사이즈에 부드럽고 좋아요. 애널에 자극도 충분히 되고 애널에 끼워서 팬티 입고 거리 다니면 은근 자극적 입니다.
5***r –
Muy buen producto me encanto
Customer –
dommage que l’objet n estcpas dans un carton car au toucher de l’emballage on devine ce que s est
Customer –
es un artículo de muy buena calidad y
z***z –
me encanta llegó antes de la fecha de entrega gracias 😘😘😘
Customer –
Excelente
D***c –
excelente , iguales a las imágenes
z***z –
me encanta llegó antes de la fecha de entrega gracias ????????????
Customer –
Тошонада
K***j –
Zgodny z opisem
Customer –
veryverygoodddddddddddddddddddddddddddddddddddddddddxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxdxxdxxdfddffggghjjjjjjjjjggffffffffffffddssssddffffffgghhhhhgdfhyygghjjgddffgggg
t***a –
poca longitud
Customer –
Wife love it!
U***a –
nice product
n***r –
smaller then thought but still good cute colour
c***t –
very good, does exactly what it is supposed to do
T***s –
Zzzzvcghjkkkkuyffdsetyhgbmkkiiug ggZzzzvcghjkkkkuyffdsetyhgbmkkiiug Zzzzvcghjkkkkuyffdsetyhgbmkkiiug
V***a –
Cumple con las expectativas
L***s –
gostei mesmo modelo da foto um duro o silicone mas é bom
D***s –
Muy bueno
R***z –
Exelente calidad, es lo que esperaba
利***津 –
納得の商品でした。
Customer –
lo que pedi tal cual
Customer –
Todo bien
f***o –
Genial da mucho juego
j***e –
my girl is really happy
Customer –
IT looks ok, we will see after using it 😀
Customer –
IT looks ok, we will see after using it ????
8***r –
suis contente, cet article est un peu petit, mais pour débuter et habituer son corps,c ,est parfait.