Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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J***o –
recomendo
Customer –
très bonne qualité, et que du plaisir, très grande taille
Customer –
excelente llego sin fallas de fabrica, mi esposa quedó sorprendida! es enorme! nos encanto
Customer –
e stato un regalo
d***r –
bueno
R***9 –
идеальный размер,я довольна…
m***z –
es de silicona, con algunas imperfecciones pero no afectan al uso esta bien por el precio
Customer –
Fast delivery. I got it in a week I ordered 3 of these. one came with a broken base, the other were perfect
L***s –
de acuerdo a descripción, buen material, agradable al tacto, muy bueno en el uso, llegó a buen tiempo, gracias
Customer –
Ça marche bien
Customer –
buena calidad
P***s –
arrived on time in a Bix, box marked up with exactly what it is, whole post service knows what I ordered. thanks.
M***r –
not 7cm….7.5 cm
M***K –
A really big toy. Soft silicone material. Pay attention to the size 🤣
M***z –
Encomenda chegou rápido e bem embalada em perfeita condições, o material é de boa qualidade a base é tipo ventosa, gosto muito e vou comprar mais tamanhos
I***r –
Tutto bene
Customer –
good enough
Customer –
È un oggetto che ho comprato per una persona che me l’ha richiesto chiederò quanto ne sia soddisfatta e posterò una recensione
M***K –
A really big toy. Soft silicone material. Pay attention to the size ????
k***k –
conforme à la description 👍
k***k –
conforme à la description ????
C***r –
excelente producto, tamaña identico a la foto, buen material y de buena calidad.
Customer –
ok
Customer –
small but comfortable for all day wear
P***o –
A lot wider than I expected. But it’s also very squishy, making it difficult to insert. I guess it’d have been ok for the price if I’d ordered a smaller one.
Customer –
Plug ist sehr weich. Es gibt keinen chemischen Geruch. Reinigung problemlos möglich.
A***y –
delivery received in good order but the packaging was not discreet at all
Customer –
nice.
C***e –
Just right!
c***r –
Zona ventosa demasiado blanda
Customer –
Etwas größer als 7cm
t***K –
okay, super
J***h –
Hood quality silicone
Customer –
Tamaño perfecto lo único que no traiga caja y el repartido podía toca y saber que es.
J***z –
Compré el pequeño la S y es demasiado grande es del tamaño de mi miembro.
D***n –
feeling good
j***r –
De súper buena calidad. Tamaño grande en general, llegó súper a tiempo y de buena calidad donde venía
f***o –
enorme!
Customer –
Parfait pour se préparer à prendre des trucs énorme dans le fion.
Customer –
Si es es el pequeño como es el grande
Customer –
Too small size S !!!
Customer –
Es grande y eso que es M. Trae algunas imperfecciones, pero cumple su función
F***e –
O plug tem algumas pequenas imperfeições em sua superfície. Elas não incomodam, nem machucam ou impedem sua inserção, mas vale botar que elas existem. Tamanho corresponde a descrição. O material não é de silicone, mas considerando o preço, é um ótimo produto!
Customer –
It’s wide and takes some effort to get it in and goes in hard, once in if you don’t have it in the suction cup firmly on a surface it take some effort to get it out but once I’m used to it I’m sure it will be fine
Customer –
Fühlt sich angenehm an und wirkt für den Preis sehr hochwertig