Once your order ships, you will receive a shipping confirmation email (if you don’t receive it, please check your spam folder or contact us).
Ways to check a tracking number:
- Click on ‘Account’ to log in. After logging in, click on ‘Order’ and then click ‘View’ for the corresponding order. If it has been shipped, a tracking number will be displayed.
- You can click “Track Order” at the top of the site or in your account menu. Enter your order ID and email address to retrieve the tracking number. Click on the tracking number to view the corresponding logistics information.
- Click on the tracking number to view the logistics status
If you need assistance, please contact customer service at support@xnxxmall.com. Our hours are daily from 9 AM to 11 PM (UTC/GMT+08:00).