Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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S***s –
not my favorite but works
S***e –
it works aa described.
G***r –
Arrived in a flash! Very good performances ????
D***i –
tamanho e qualidade conforme a descrição exata do produto! gostei
G***z –
el embalaje de las rosas rojas llegó estupendo, pero las negras aplastadas, abriré después una para nuestra y esperamos que haya más cuidado con el embalaje…y podamos hacer negocios
Customer –
charges fast and stays charged for a while. lots of settings. very loud
S***o –
Aún no lo pruebo pero me llegó un poco retrasado
Y***r –
Fine
Customer –
Excelente
Customer –
perfecto .justo lo que buscaba
Customer –
small but powerful
Customer –
ouuuuuweeeee this thang right here girlllll it will definitely do some good ssa work if yk what i mean but yes it is very pleasing and i love it????
Customer –
Muy lindo! Gracias lo probaré!!
A***o –
great
M***z –
Me gusta mucho mi producto es muy bueno
Customer –
the sucking part doesn’t actually work there is no power
M***o –
tal cual a la imagen exelente producto
Customer –
It’s loud haha but it does what it’s supposed too
Customer –
Vibrador y movilidad de la lengua de la flor . Aun no se como funciona la succion
f***r –
Sucking is new for me. I really like it. I was concerned cuz it seemed light when i touched it but when i used it it was just right 🙂 it not only sucks but that same side has part of the back end of the tongue move a bit too. So one side is suck w tongue and the other is more penetrating tongue. Has multiple modes too. Probably my fav sex toy. U gotta let it pull u in i didn’t realize it until it sucked me in. Im one who has no feeling in the vagina so having clitoris stimulation is really nice. Those vibrators do nothing for me XD who invented those. I bet a man XD anyways this is great 10/10
Customer –
Okay.
g***r –
הגיע במהירות תוך פחות משבוע
k***r –
me encanta ???? es mi favorito ????
Customer –
Bom
Customer –
good service
M***a –
trae un cargador muy chistoso, no succiona tanto como yo esperaba, estaría mejor que tuviera más potencia, leí en los comentarios que era muy ruidoso pero no opino lo mismo, si hace ruido pero no es escandaloso, es fácil de usar, y x el precio está bien
c***z –
Bien
D***n –
This product works wonders????
j***r –
lindo e eficaz
5***r –
Very well packaged and looks as described.
J***a –
bueno
Customer –
nice toy, rechargeable
Customer –
Item is damaged at arrival
Customer –
Too good love it
R***s –
Excelente Produto
N***z –
excelente producto
Customer –
It’s good
A***a –
Adorei.
e***s –
muito boa e não são 6 modos de vibracao não são mais
Customer –
Hace mucho ruido pero muy bien
Customer –
llegue muy rápido
R***l –
So small, pretty and discreet, and it works magnificently.