Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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A***z –
Parecen de buena calidad
M***a –
Gra muzyka
M***t –
utile pour ne pas tomber en sainte
Customer –
En mi caso compré los mas baratos y están muy bien, son resistentes, solo que casi no tienen lubricante, pero fuera de eso no hay problema alguno
R***z –
Los condones se ven de buena calidad donde vienen presentado súper bien pero si es verdad que son un poco pequeños el largo del condon como de unos 13cm debería ponerlo en la descripción
I***o –
Muy buenos
Customer –
parfait
L***o –
Valóban a leírtak szerint működik.
Customer –
I received the product. But I am much happier because I got it before the specified time. Now just waiting to try and share the feeling. The packaging was good. I got exactly what I wanted. You can also try. Thanks Ali Express.
a***r –
excelente
r***y –
not tried yet but received.
C***X –
good
L***e –
they work
Customer –
great, exactly as described
A***b –
beetje klein maar nu weet ik welke size moet ik bestellen. wel goede kwaliteit voor deze prijs
Customer –
well received.. item is of good quality and packaging is good.. yet to open to actually try bit sure it will be ok
r***e –
ottimi
o***o –
ok, vary fast
Customer –
The ones I ordered didn’t arrive
s***s –
mi aparato mide 22cm y no llega a cubrir entera
S***z –
todo correcto, recibido antes de lo esperado vendedor muy rapido y aconsejable, falta probar la calidad de los productos
R***n –
Gewoon goed, makkelijk te gebruiken 🙃
j***l –
A tester, pas tout d’un coup ……
m***r –
пришло вовремя, в целости.
R***n –
Gewoon goed, makkelijk te gebruiken ????
Customer –
Ok😃😃😃😃😃😀😀😃😃😃😃😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀🙂😀😀😀🙂🙂🙂😀😀😀😀🙂😀😀
Customer –
Ok????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
R***o –
Llegaron bien y rápido, no tienen mucha lubricación pero son resistentes.
Customer –
Dobře se nasazují, vše ok, Neměl jsem žádný problém. Výhodou je i malá velikost obalu, kondom snadno schovate nenapadne v kapse u kahot
U***j –
super resistant, comfortable, it fits very well, it comes in packs of tens so it’s easy to handle, I recommend it ..
S***n –
très bien reçu merci beaucoup
P***k –
Ok
c***e –
molto soddisfatto tutto come descrizione molto veloce