Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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I***c –
Ok
Z***d –
Nice one thanks
Customer –
good quality I’m happy about it. will buy Next time more worth of buying. no difference to expensive one. also quick delivery, I have received it two weeks before estimated shipping time. came quick better than I expected
S***k –
Зовсім сухі,другий раз не візьму.
F***S –
Bon, vous allez rire. Si vous en avez une normale ou légèrement supérieure, ne prenez pas. Réservées aux petits gabarits. C’est juste une recommandation.
A***h –
доволен товаром, немного сухоыатые
В***r –
Товар доставили. Качество очень хорошее.
k***a –
good
Customer –
Fast delivery.
Customer –
Мало смазки, в основном всё окей.
F***z –
se seca muy rápido
d***r –
Good
O***r –
Genau wie beschrieben und auf den bildern zu sehen ist ????
j***s –
merci
Customer –
Viskas OK !
Customer –
good products
T***z –
Buona
1***r –
грубые
Customer –
ok
I***o –
Good
M***r –
did not receive the ones pictured in advert but hopefully these will be OK they are lubricated because there is some leakage somewhere in them
M***M –
Good value as compared to price
9***r –
ita alright
H***d –
Supet
F***l –
All good
J***Y –
emballage ok facile à ouvrir contrairement à d’autres modèles
Customer –
Best for this price as always.
C***r –
super extra
E***a –
Recibido, falta probar la calidad
Customer –
commander le 9/07 reçu le 24 pour la France ???????? petite erreur d’aiguillage donc léger retard rien de grave 50 article comme convenu bien emballé légèrement gras fabrication Bangladesh voilà reste à essayer je reviendrai pour de plus amples informations ????
J***n –
Not too bad
M***v –
Good
j***r –
buenos.
R***n –
Just ok little dry
Customer –
Tight fit
1***r –
ok
Customer –
nice products, to early delivery. Don’t miss the opportunity. use us so comfortable. u can use the products.
K***i –
ok
Customer –
received on time,.. properly packed in plastic pack inside the shipping box…I didn’t except anything more its fine . .however only orange color received only one model which it’s the orange color…while buying the orange color was the cheapest… finally… it’s doing the job .. and no strange smell no unfamiliar oil… price is fantastic and it’s really acceptable compared to German market price… highly recommend for the normal .