Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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D***s –
me llegaron bien empaquetado y pues los probaré haber si funciona ojalá y si , le pondré tres estrellas por lo mismo
Customer –
received with many thanks ???? good service and good product
J***a –
llegó rápido, frasco pequeño, a ver qué tal funciona
L***E –
Me gustó mucho el producto es de buena calidad lo recomiendo mucho
S***e –
I have been using this whitening cream every day.It has taken to brighten my dark knees and elbown.This cream is just so lavish.It makes my skin feel so soft and velvety. It is not greasy and quickly absorbed into my skin.
A***a –
Still in use
Customer –
Non ha ancora usato
e***r –
blauquea muy bien
l***s –
muy bonito el color llego rapido
S***r –
только получила, не пользовалась пока
Customer –
Just received, but have not used
I***s –
Llegó mucho antes de lo esperado El bote es muy pequeño, podrías empezar con 1 para hacer la prueba, yo había comprado otro y me funcionó pero es muy lento el proceso
Customer –
Está muy pequeña pero esperemos valga la pena, apenas voy a usarla y no tardo mucho en llegar a México
b***a –
Envío rápido producto con buena calidad recomendable
Customer –
It was very nice.
i***a –
aún no lo pruebo, espero buenos resultados
Д***а –
The result is visible on dark areas, my elbows were a bit dark, it helps, thank you
Customer –
No lo sé falta usarlo un poco chico pero bien
k***a –
haven’t used yet
Customer –
انا اجربه
L***n –
es buena ????
S***a –
2nd time ordering product, using for my knees and it’s slowly but surely getting lighter! Smells good and the scent is soft! Love this product!
Y***a –
Para mis pies con manchas, día uno 4/7/24 empezando a usar la pomada
F***n –
So of course I was skeptical like I am sure many would be.But boy let me tell you this whitening cream works.One thing I can tell you is I have been using it on my elbows which I have been looking at all my life,and I cant believe the difference.I also used it on my bikini or onto the lip area since that was dark dye to shaving and have definitely seen a significant improvement there a well.The product,at least for me, did not irritate my skin at all. I am very happy with the cream. I would def buy again.I still can not believe how much brighter elbows look.
B***h –
This Body Brightening Cream is really great to use.It effectively removes melanin from my armpits and my skin is very sensitive,however,this product is not irritating at all and is very gentle.It is really great and highly recommended to everyone!
S***s –
I was looking for a whitening cream because my underarm is a bit dark. I saw this product and saw that it has good review so I decided to try it. After use it that I noticed that my underarm lightened a bit. The product does not have any chemical smell and the cream glides quickly to the skin. I will continue using the product.
a***r –
Crema meravigliosa
A***d –
Not bad
n***g –
תודה מעולה
A***o –
приехал очень быстро. хорошо увлажняет, вроде бы даже отбеливает, советую
P***r –
Заказ получил, всё хорошо упаковано, доставка очень быстрая. Нужно пробовать.
L***e –
Nice I love it
L***g –
This Face Body Brightening Cream is really moisturizing and non irritating, effectively removing melanin from my knees.My legs are now white and smooth, and I really like this product. It is amazing!
Customer –
Cómo bien dicen lean bien son 50gr una crema como para ojos un tarro muy pequeño pero así viene la presentación
C***l –
I havent been using the cream as consistently as I would like too, but from what I have used it does work.With routine use this will definitely work. The cream is very light weight and smooth it doesnt feel weird when its on your skin and it has no smell. Overall its a great product and worth the money.
N***a –
llevo pocos días usándola, pero si deja la piel linda e iluminada, me gusta solamente q es de 50g así q es muuy pequeñita no tiene mucho producto, pero si recomiendo.
L***z –
la.estoy usando pero aun no veo cambios
G***S –
……….
M***a –
Colis non reçu
M***k –
funciona bien
Customer –
Aclara pero muy poco la ocupo como crema hidratante
f***A –
Sous teste
Customer –
perfect. snel resultaat
Customer –
Vamos a ver qué tal funciona, me llegó hoy pero con los días iré viendo si realmente aclara la piel
C***n –
este tipo de producto como la mayoria hay que usar constante para ver si funciona y si hay resultados, tratare de subir fotos de un antes y después y veamos que pasa, tardo 15 días en llegar, frasco pequeño
m***r –
es muy. efectiva
A***a –
???? good
B***d –
Nice
L***l –
Llegó muy rápido, a ver qué tal funciona…
y***r –
la caja llegó en mal estado, pero el producto está bien
M***s –
Como q si funciona solo q como yo me echo en varias partes del cuerpo pues cuando me está queriendo hacer efecto la crema se me termina porq trae poquito el frasco es el segundo q se me termina porq el primero d 30 gramos solo me duró para 3 días , lo malo es que ya subió más d precio y mejor buscaré por otro lado
F***a –
Works great
T***n –
The whitening effect of this Face Body Brightening Cream is really remarkable. The melanin deposition on my knees has been well removed, and now it looks really great!
A***g –
This Brightening Cream really removes the black on the back of my neck. It’s really moisturizing and not greasy when applied to my body. Highly recommended!
M***J –
Ganda Ng cream na ito promise try nyo.
A***e –
Todavía no he probado
M***r –
Exzellent zahrt mit einem Hauch von Frische.
Customer –
Nice
j***z –
e producto como hidratante es bueno pero no coml se vende , que es como un aclarador de la piel eso es muy desatinado por decir poco
C***s –
pues hmm a ver si funciona
Customer –
apenas voy a probar
U***k –
טוב
R***l –
Tarrito pequeño, espero funcione
F***i –
The effect of this product is really amazing.This cream is very refreshing to use,and it really removes the pigmentation on my fingers.Now my hands have become white and tender.I strongly recommend it to everyone!
m***m –
cuando lo pruebe volvere a comentar recien llego
L***i –
Es muy pequeña, no pensé que sería tan pequeña mide como 4 cm la caja
D***a –
This product is really easy to use and takes effect quickly. It has eliminated the melanin deposits on my elbow for many years, and it is also refreshing and non greasy to use. I strongly recommend it to those who need to remove melanin!
A***m –
جيد
S***f –
i already have a light complexion but have stubborn spots . i’ve been applying very often and i just think it doesn’t do anything. yes it moisturises, but barely lightens maybe a tiny bit but i see none. id look at other products in the future, but this one is just OK.
N***s –
la crema huele rico, la estoy probando haber si funciona ????está 10 de 10
F***a –
pas encore testé
O***i –
Cool
a***r –
Pequeño veremos si realmente funciona
Y***l –
Lo voy a probar, aun no se si funcionará
A***a –
I love love, love this Face Body Brightening Cream, have been using it for a long time.Its not greasy,has a rich creamy texture and hydrates my skin beautifully.This cream effectively removes the melanin deposits on my legs and knees. It’s really great and I will continue to use it.It takes it to the next level! Does give me more of a sheen and glow.Highly recommend.
B***r –
This Brightening Cream is really great to use.It feels refreshing and not greasy when used on the body.It does not irritate the skin and has a good whitening effect on the body.I have been looking for a product that can solve the blackness in my armpits.This product really whitens my armpits,and the effect is really obvious. I recommend it to those who need facial or body whitening!
Customer –
aún no lo eh probado. pero es super pequeñito a como se ve en las imágenes
J***y –
This product DEFINITELY does what it advertised.My knee pads,which are usually very dark for some reason,are lightening up.I would recommend,for sure!I have introduced it gradually to my skin.My skin tone is even better than before the discoloration occurred.
h***u –
noch nicht ausprobiert mal sehen ob es was bringt
Т***а –
супер
Customer –
Good
I***f –
reçu aujourd’hui prête à essayer
a***r –
Ну начебто за 3 нанесення реально вибілювання шкіри,особливо за горілу від сонця
ו***י –
8ח׳כיני7נעהאנאנאנאנאנאנאיאמאנאנאנאנאנאנאנאהאנאנאהרה5ה5הרהרהרהרהרהרהרהרהרהאהאהאהרהאהרהרהרהרהרהרהראט6טט
z***r –
Ya llegó y muy rapido, la probaré y dejaré de nuevo un comentario
C***z –
great ????
D***s –
This cream is great for evening out some of discoloration problems I have. I have been using this for about a week and I am already noticing some difference which is fantastic! I can not wait to see how much more it will improve over time.My hand joints are very black,and after using this cream,my hands miraculously turn white and smooth.It is smooth,a little on the thinner side,and it absorbs quickly.It is not greasy or anything it does not irritate my skin or create any new back or shoulder pimples. I definitely recommend for anyone who has some skin scarring.
C***n –
This product is really surprising. It can effectively remove melanin deposits on my elbow, making my skin look better. This product is not greasy at all when applied to the body, I really like this product!
E***l –
This product is really easy to use.I insist on using it,and the melanin deposits on my knees are basically gone.This cream is not greasy or irritating when applied to the body,and it is really convenient to use.I strongly recommend it to people who need to remove melanin from the body!
F***i –
I have tried several brands to remove dark spots on my hands and arms.None of the others came close to this product.This product is fantastic!This product removed the brown spots on my arms with only 4 applications.
H***z –
Lo recomiendo
S***a –
aún no obtengo los resultados me acaba de llegar pero llegó muy rápido huele rico y no es grasosa
A***s –
Just received, seller should look into their late delivery courrier system
Customer –
Definitely works but small portion
A***e –
Good product
D***s –
This Face Body Brightening Cream really removes melanin from my elbow and feels refreshing when applied to my arms. Its really amazing.I love this product
R***i –
Я вперше замовила цей крем. На перший погляд хороший і пахне приємно. Буду користуватися ним декілька днів, щоб побачити результат.
Customer –
хз
P***s –
Llevo poco usándola 5 días así que aún no visualizo cambios
R***d –
Apenas la estoy empezando a usar
T***i –
itz really work ????
M***o –
lo probaremos que tal
j***a –
es muy pequeño el envase
A***z –
Deja la piel suave
C***z –
gracias
C***a –
Smell nice
N***e –
llego bien protegido el producto y sin daños
a***r –
Estoy en el proceso , utilizando la crema , espero en unos días ver algún resultado , siendo constante
Z***a –
Don’t know yet . So don’t know if loooooooooovvvvvvveddddd itt…… thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Customer –
I will give review after I use it. It’s quite small though.
C***s –
I find this Face Body Brightening Cream exactly what my skin needs after trying many, over many years. It absorbs quicklyThis product is very effective in removing melanin from various parts of the body, such as the knees and elbows. It’s really amazing!You will notice a difference after the first use but if you continue use the benefit becomes more noticeable. I recommend you try it.