Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
Product didn’t arrive cant review the product
D***f –
i bought this for my girlfriend and she loves it so much 10/10
P***G –
Viene tal cual en la foto. Silencioso y suave, volvería a comprarlo.
V***a –
llego muy rapido se ve bien el.material ahora que lo probu bemos ampliare el comentario
Customer –
de calidad
Customer –
perfecto
Customer –
super discreto y muy bien empacado, con doble bolsa y sin ser notorio. omiten la descripción original por una sencilla sin ser obvia
K***y –
have only charged and turned on!! very high vibration….we shall see
Customer –
muy potente
a***r –
satisfecho, buen regalo
V***h –
спасибо за доставку.еще не опробовали
g***z –
товар пришел раньше обещанного срока. упакован хорошо. продавца рекомендую. товар хорошего качества. вибрация сильная.
A***z –
Fabuloso! Estoy pensando en comprar otro
Customer –
10/10 very nice so fast
S***o –
ottimo gioco,da urlo
Customer –
???????????????? está chido
C***r –
Buen producto. Funciona perfecyamente
Customer –
um dos brinquedos só deu para usar 5m deixou de dar por completo!!! o outro não sei porque fui para oferecer.
E***n –
definitely does the job! although if it was a tiny bit thinner and a little less noisier, it would be perfect!
I***z –
buen producto, discreto
Customer –
Perfetto
Customer –
me encanto es perfecto
1***r –
super zgodny z opisem polecam jest super jestem zachwycona
Customer –
arrivato in tempo,pacco in busta mille bolle,in controluce si vede il contenuto,al tatto si capisce cosa può essere,privacy zero
k***r –
everything ok thanks
Customer –
Очень приятный на ощюпь. Размер подобран идеально. В игре огонь. Мы получили искрометный оргазм. Ррекомендую для смелых пао.
Customer –
muy bien
Customer –
muy bueno, funciona perfectamente
s***r –
bien reçu
Customer –
Excelente producto, cumple sus funciones deseadas
V***a –
realmente espectacular.. tal cual como sale en la foto ????????
K***r –
entrega antes de la fecha
Customer –
bien
C***o –
recomiendo, gracias
j***r –
Buena calidad de material. Falta probarlo
Customer –
Top
Customer –
muy recomendado
m***m –
llegó en buen estado y se ve de buena calidad!!
J***o –
falta testar. Um pouco ruidoso mas parece bom
Customer –
Me encantó, la tela es suave, me gustó mucho el color porque es tal cual a la imagen.???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? La calidad es excelente y no se diga del material. ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
R***z –
excelente producto. le encantó a mi pareja lo voy a volver a comprar
A***z –
Falta probarlo
N***i –
fast delivery n good vibrator
j***s –
Rápido
Customer –
Frau sehr zufrieden
o***o –
muy divertido
A***z –
Es el segundo que compro, me encanta
Customer –
Ottimo prodotto e spedizione veloce.. Lo consiglio.. Grazie al venditore.
Customer –
괜찮아요 ~~~~~~
m***r –
good ,working no problem.
Customer –
envio muy discreto producto tal cual
m***r –
es algo chiquito pero con mucha fuerza muy rico me encanta para ponerle interés en la relación
О***ч –
Прикольный, без запаха, пульт с батарейкой уже, 10 режимов. Жужжит прилично????пришел за 2 недели.