Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
U***a –
Все добре. Працює.
Customer –
zoals de beschrijving zeer tevreden
S***y –
I like this. It’s smooth and comfortable.
D***a –
muy bonito y de tacto muy agradable.
A***a –
Chegou super rápido. A qualidade é mto boa, tem dois motores individuais, super potente. Gostei mto
Customer –
texture agréable, plusieurs modes de vibrations appréciables., très malléable. point négatif : vibrations pas assez puissantes à mon goût
u***u –
super placentero para ambos, la batería me hubiera gustado durasd un poco más
Customer –
produit correspond à la description. Le produit est de bonne qualité. les différents mode de vibration sont intéressants. je recommande le produit et le vendeur
P***r –
No me funciono tanto, pero el producto es de buena calidad y el control funciona perfecto
s***r –
굿
Customer –
Швидка доставка, гарної якості)))
M***o –
Maravilhoso
Customer –
Іграшка гарної якості , матеріал приємний . Зі своєю функцією справляться . Доставка швидка . З продавцем не спілкувалась
J***s –
oooooooooooooooooooooooooooooooooooiooooooooooooookkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
P***a –
genial
V***v –
estava a espera que foce melhor
O***l –
Very fast delivery (to Ukraine about 12 days)! There are no complaints about the product, everything is as in the description! Girlfriend is satisfied) The goods are packed well! The seller is good! I am recommend!
Customer –
Fast precise, thanks.
K***r –
배송이 빠름 아직 사용전
M***l –
No vibra tan fuerte y me gustaría que funcionara independiente del control porque es a pila
Customer –
Definitely a fun toy for couples. we’ve used it twice already and no complaints so far! The vibrator is just as described. shipping went well. No complaints. If it ever breaks, I’d buy again.
m***o –
material con textura suave bonito color el control y el vibrador se prende por separado tiene una buena vibración y está genial que traiga una bolsa para poder guardarlo
I***a –
suena bastante.. bien buena la calidad .. vibracion fuerte.
Customer –
llegó rapido, es justo como es descrito, el color es bonito y el empaque es muy discreto, es solo una caja de color blanco con rosado y no tiene nada escrito, viene bastante bien protegido
B***i –
Nice and soft feel. Seems to be a good quality.
Customer –
produto fraco de vibração
g***r –
bien
Customer –
es de buena calidad. apenas lo empezamos a usar. divertido
Customer –
Tempi di consegna brevissimi.Il prodotto sembra di buona fattura (vedremo la durata della batteria col tempo).
Customer –
Хорошая компания
Customer –
Wife loves this
Customer –
Hits the spot!!!!!!!
s***r –
ótimo produto, recomendo
A***s –
buen material incluye cable se carga, control y una bolsa para transportalo sin duda buen material habrá que probarlo con la waifu ????
Customer –
Produto excelente
s***e –
Very fast shipping to Canada
M***r –
BUEN PRODUCTO
Customer –
Bom
C***c –
llegó muy bien el producto muchas gracias
L***a –
вау эффекта не было, как по мне слабоват
l***e –
chegou certinho igual ao descrito funcionando perfeitamente.
Customer –
petit discret on verra 😉
Customer –
вибрирует только с одной стороны, вообще штука не плохая, заказ пришел быстро на Укрпочту, я довольна
Customer –
petit discret on verra ????
Customer –
מצויין באישה אהבה מאוד
l***t –
très bien
z***n –
אספקה מהירה מאד
Customer –
Працює добре
C***ț –
The package arrived in the estimated period and the price corresponds to the description on the website.