Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
Llego antes de la fecha, vibra muy bien y lo disfrute mi cu o con mi pareja
A***f –
buen producto lo probare
Customer –
????????????llegó mucho antes de lo esperado ???????????? espero ver su funcionamiento y que valga la pena ???? no tiene ningún detalle de maltratado
I***o –
cumple lo que promete a mí novia le encanto
E***z –
Me sorprendió mucho la calidad del producto y lo fácil de manejar a través de la app, por el precio es muy recomendado, funciona a la perfección
M***n –
muy buen producto
E***r –
Good
Customer –
Perfeito
A***e –
Nun Qualität gut Material angenehm und weich. bedinug ruerladen der App miserabel qrcode zu klein dann will die app Zugriff auf Bilder und GPS Ortung völlig inakzeptabel jedoch lässt mann dies nicht zu funktionirt es nicht somit aus Sicherheits und Privatsphäre gründen unbrauchbar und nicht akzeptabel jedem seine eigene Entscheidung ob mann das möchte für mich leider nicht somit müll sorry
Customer –
Ótimo
Customer –
good quality
a***r –
excelente
H***l –
Ürün anlatıldığı gibi ve çok kısa bir sürede bana ulaştı. Ürünü aldığınızda tamamen şarj edip kullanmanızı tavsiye ederim. Şarj düşük olduğunda kararsız kalıyor komutlara.
C***o –
Buen vendedor. satisfecho con el funcionamiento del artículo y plazo de entrega. Cumple con lo anunciado
R***k –
well worth the money strong motor
M***z –
promete ratos de diversión….
K***o –
o produto chegou muito rápido e dentro do prazo estipulado pelo vendedor. já usei e funcionou muito bem. recomendo
A***n –
Buenisimoooo???????? LO AME
h***m –
très bien
Customer –
Boa noite !!! Achei interessante, porém ainda não foi utilizado, mas parece de textura e material bom ( pena q o manual não vem em português ou espanhol ( tudo em chinês ).
Customer –
Llego bastante rápido y funciona muy bien por el precio. Excelente material y el color es muy lindo.
a***r –
ดีรอของไม่นานประมาณ 9 วัน
P***s –
Top
y***a –
Excelente
m***r –
Good variety of vibrations themes, unfortunately the bluetooth connection is bad – I can control the device only with phone in distance around 5cm from device 🙁
G***Z –
buen producto ,
E***K –
Perfect
A***v –
Ganz ok, für den Preis kann mann man nicht mehr erwarten.
Customer –
The Bluetooth is not too powerful. But besides that, the vibrations are very strong.
E***z –
Como lo dije anteriormente, 10/10, gran producto y de gran calidad