Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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R***a –
recomiendo al comprador
Customer –
no me llegó mi producto, se supone que venían entrega combinada, pero cuando abrí el paquete me faltaron varios productos
Customer –
супер
K***k –
Das ist wirklich super gut für dieser Preis. Ich empfehle!
Customer –
it was bigger than I thought it was going to be. thought I order smaller than what this is. arrived in a timely manner
Customer –
excelente
R***v –
parfait très agréable d’utilisation multifonction
F***a –
No me llegó el paquete, ya me hicieron el reembolso
Customer –
trouwe vriend
F***a –
Ya he pedido varios y esta vez lo enviaron sin caja
Customer –
el empaque no es nada discreto, dice exactamente el contenido del paquete vibrador sexual para mujer, como es posible que expongan así a sus clientes. muy mal
Customer –
프라이버시 보장 안됨
J***t –
はやい やすい
Customer –
Perfeito super ameiiiiii
Customer –
La menor compra por lejos.. me encanta
F***a –
Entrega rápida, tal cual la imagen
Customer –
otimo
M***o –
produto super luxo e otimo preço
Customer –
muito bom
R***z –
mucho placer, orgasmos intensos e inmediatos, provoca squirting en abundancia
F***a –
hola! el material es bastante rígido, tiene buena vibración solo q es para utilizar con lubricante para no sentir tanto la rigidez de el material
F***a –
Super bonito Entrega rápida
F***a –
Entrega rápida, aunque la caja llegó aplastada
A***a –
excelente recomendado al ????
M***I –
ok
Customer –
чудовий подарунок,працює отлично
E***s –
chegou super rápido aqui no BR…Tem que carregar primeiro para ligar,bem potente,já foi testado e aprovado rss
Customer –
Article super, il va très bien, pas bruyant, agréable, je le recommande
Customer –
uuuuh
A***k –
jakość bardzo dobra
Customer –
love it
Customer –
Muito bom!!
j***i –
מחיר מצחיק למוצר מעולה. ממליצה
Customer –
package packed in a not very discreet way. however the product is very nice and intense, It’s quite big
S***a –
difícil uso é carregamento
Customer –
Love it!
Customer –
assez sympa ,mais je n’arrive pas a avoir le p’tit truc en plus a la fin
a***i –
speriamo funzioni bene,dopo un po’ non si ricarica più.E il terzo compro..
m***s –
Perfeito demais! Adorei
Customer –
muy buena la paquetería no tardo mucho tiempo en llegar
Customer –
Muito bom e bonito, funciona perfeitamente!!!
a***r –
Muy bonito y grande
D***m –
Muito bom
J***a –
me encantaaaaaaaaaaáaaaaaaaaaaaaaa
S***t –
Item arrived faulty. Refund received
Customer –
chegou bem antes do tempo, produto muito bom, várias velocidades. recomendo produto e vendedor.
j***s –
funciona bien , pero muy indiscreto al momento de entregar aparte de tardado lo pedí con su caja y no venia asi solo en plástico
a***r –
Спасибо за быструю отправку и качественный товар, все работает и справляется с задачей)))
Customer –
todo correcto!!
c***r –
lindo
A***z –
muy bien producto mi pareja quedó fascinada
F***a –
Entrega rápida
A***z –
Es un poco ruidoso.. compré varios y este es el que más suena. El diseño es muy bonito
K***s –
as described, works amazing…. WOW!
Customer –
does its job perfectly as for someone who struggles ❤️
O***a –
чекала не довго. колір приємний) вже був заряджений, є пару режимів швидкості. ще не пробувала, потім доповню)
Customer –
muy bien producto de buen material y buen funcionamiento resultados excelentes
C***a –
De los mejores productos que he comprado, es de una mejor calidad de lo que esperaba. Compraré 3 más
Customer –
Приехал быстро и заряженный. Но без коробки и без зарядного устройства. Связаться с продавцом не получается.
Customer –
El envío ,bueno y discreto
M***z –
excelente calidad, me encantó la vibracion
f***f –
Все отлично, приехал даже немного раньше срока, причём заряженым, качество отличное, советую