Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
produto sensacional é bem grande qualidade top, achei um pouco fino, tinha que ser arredondado por igual
Customer –
excellent
Customer –
Sadly not as soft as the product description suggests. A toy of this size is less comfortable when too hard. delivery fast and discreet.
Customer –
Thak you for a great deal and service
S***a –
no puedo dejar opinión sobre la calidad del artículo ya que no fué enviado, imaginó que habrá sido un error de logística
Customer –
a mi mujer le gusto xD
M***z –
mm falta probar pero tiene buena pinta ????
e***r –
Great!
A***r –
сгодится, и присоска держит.
Customer –
przesyłka szybko wysłana, produkt zgodny z opisem
E***o –
Chiederò alla persona che me l’ha richiesto e posterò il commento
V***v –
Удобно, красиво и в работе возбуждает и женщин и мужчин… Рекомендую. Пользуйтесь и наслаждайтесь! Спасибо!
Customer –
came in a good amount of time, bigger than i expected, came with a cute little thank you like card so that’s good i guess
Customer –
Не совсем как на фото. Имеет немного дефектов отливки внутри. Но рельеф не гладкий (+не такой прозрачный), что даже лучше! В комплекте есть небольшие подарки от продавца 🙂
Customer –
Very nice with free gift
F***c –
Embalagem chegou danificada.
A***a –
Produto de boa qualidade. Mas parece que o formato foi alterado, não ficou roliço, meio achatado.
p***r –
Ідеально
p***a –
idealny miękki materiał rozmiar zgodny z opisem przyszedł przed planowaną datą dostawy polecam bardzo
N***s –
llego bien el producto, exelente empaque se recomienda de todas maneras u 100% el producto
Customer –
It’s perfect I love it
Customer –
Great, thank you…
Customer –
Commande reçue ce jour et normalement estimée au 29 février. Il est vraiment comme dans la description. Hâte de le tester.
Customer –
The description is not to blame for the fact that I didn’t realize how very large this dildo would be! It’s great though. It came with a few extra goodies too, like a packet of lube. Thanks so much to the seller for a quality item!
B***n –
wow its so perfect im definitely trying it out
C***€ –
j’aurais du prendre un tout petit peut plus petit mais l’épaisseur et parfaite
j***r –
Je le trouve génial je m’en sert tout les jours
С***а –
гигантский… думала он по меньше будет 😅
С***а –
гигантский… думала он по меньше будет ????