Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
c***c –
muito bom!
Customer –
Item in a nice box, padded and protected from damage on journey. Item arrived late and after more than 15 days. Haven’t used yet, but can’t wait.
Customer –
Ainda nao testei ! Mas tomara que funcione muito bem!! Fiquei animada com a propaganda! Ja vi em alguns sites com preco muito maior !
e***s –
amei
D***k –
Гарна якість, швидко прийшло
G***y –
it’s amazing 😍 i like it
G***y –
it’s amazing ???? i like it
Customer –
me encanta el tacto que tiene así como aterciopelado más grande de lo que pensaba
Customer –
length is not good enough
Customer –
vibrating tell not received as shown.in.pics
Customer –
Not ok
Customer –
Eh ótimo. E funciona perfeitamente
d***r –
No coincide con la descripción del artículo
Customer –
fast shipping. Product as described.
Customer –
8packaging was in a mess
Customer –
Speedy delivery and seems workable
Customer –
la verdad es suave, y potente, me animaré a buscar otro pero no solo el succionador. Solo agradecería un poco más de instrucciones para limpiarlo.
Customer –
packaging was in a mess
Customer –
The product was exactly as shown. Works amazing.
Customer –
Esse vibrador é totalmente perfeito!!!!!! Sensacional!! Compremmmm, isso é milagre na Terra.
M***v –
Weak.
Customer –
Ok
Customer –
ame super mega ame super bien justo lo q esperaba o más jeje súper bien protegido 10/10 solo m gustaría q fuera más rápido la entrega
Customer –
Great product!
E***d –
my Wife and I have enjoyed using this product
t***r –
the best thing for a girl.. wow man. 2 in one fuction. the telescopic one is the best one so far. the suction could have been more like vaccum as girls like it.
Customer –
waooo excelente 100% recomendado
Customer –
box came broken but good
D***a –
доставка быстрая, упаковка хорошая,работает
b***r –
하하핳 매우 좋았어요 허헣 조금 부끄러지만 아주 좋았어요
Customer –
Lo único que no me gusto es que huele mucho a latex, no se ve mal el producto
Customer –
It’s a good product
Customer –
delivered in 2 weeks. works awesome 5/5. good for both men n women. but the sucking cup hole should b a little bit bigger. used twice and not charged yet so i think battery is also good. vibration is very good 100% satisfied
D***a –
доставка и упаковка хорошие,работает,но мужчина лучше
C***s –
lindo e macio,boa qualidade, ansiosa para testar, entrega rápida
Customer –
aparentemente de buena calidad, faltaría probarlo para ver que tal. llegó como en 10 días aproximadamente.
J***y –
The item only came with the rose head. no thrusting devices were included.
C***o –
produto ótimo
A***n –
good quality product
Customer –
perfectly done, tha order is same as it is mentioned . and delivered before estimated time.
Customer –
quality product. Arrived well packaged and shipped very quickly. It is highly recommended.
Customer –
Best thing I’ve ever bought
K***k –
just as described
Customer –
product is Good 👍 Easily Customs clear
J***l –
it’s awesome
M***c –
Look interesting
Customer –
product is Good ???? Easily Customs clear
J***y –
best tool on the world
F***s –
received the product but the parcel clearly shows what it is. no secretive packaging the delivery guy was looking at me like he wants to come Inside. never happened before poor packaging detail by seller. overall this item is tooo good I tried he moment I received a must buy for all ladies.
o***r –
Mi novia lo ama, sus instrucciones aunque son bien cortas son exactas, trae su cargador y 10 modos diferente de vibración, para las que aún no saben que es venirse y no lo han experimentado por malas parejas o solo miedo crean será una buena inversión, es la mejor rosa que le pueden dar a sus novias para un pequeño juego previo.
Customer –
girlfriend loved it, would recommend to anyone looking for a sucking vibrator, the added reciprocating dildo made her day
Customer –
no customs problem in pak order freely reached before time to pak lol
Customer –
Good quality and packing received on time! No custom issues in Pakistan