Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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C***e –
.
Customer –
Прикольная помада.
Customer –
Отличный подарок для женщины …
Customer –
пришло всё целое, маленькое. но шумит сильно
c***r –
delivery is quick quality is good accurate to the picture shown
g***c –
ok
k***r –
Nice quality. thanks
Customer –
It’s good.
j***r –
Such an excellent design, quality is very well. perfectly satisfied with the purchase I recommend
k***r –
The article is quality and color is beautiful, it came on time, everything is perfect!
Customer –
все норм
Customer –
всё супер
Customer –
товар полностью соответствует описанию. не забудьте вставить батарейку перед использованием
c***r –
As described and perfect !
Customer –
????
Customer –
немного хлипкий
Customer –
просто супер вебратор! очень мощный, качественный, советую!!
c***r –
Speed of sending, as described. I highly recommend.
Customer –
во первых есть наклейка скорости но на самом деле там одна скорость ничего не прокручивается вставляется одна батарейка мезинчиковая но товар не работает как только пришел вставила батарейку заработал хорошо выключать его нужно только когда вытаскиешь обратно батарейку так работает без остановки поработал около минут а дальше всё 😅 вообщем не советую лишняя трата не работает не был испробован так как поломался😅😅 Ну а что я хотела за такие деньги
Customer –
кайфушки
m***r –
Exceeded my expectations, very good recommend
j***r –
All is good! ❤️
Customer –
Ну такое себе.. Никакого ⭐️ВАУ⭐️ эффекта не ощутила.
Customer –
во первых есть наклейка скорости но на самом деле там одна скорость ничего не прокручивается вставляется одна батарейка мезинчиковая но товар не работает как только пришел вставила батарейку заработал хорошо выключать его нужно только когда вытаскиешь обратно батарейку так работает без остановки поработал около минут а дальше всё ???? вообщем не советую лишняя трата не работает не был испробован так как поломался???????? Ну а что я хотела за такие деньги
Customer –
прикол
k***r –
amazing. came quickly. packaged well and really reasonably priced! I am excited to use this and see how it goes!
b***r –
as always everything is great! thank you, very good quality and fast!
Customer –
товар супер. не понимаю почему люди жалуются. вставила батарейку,работает отлично. лично для меня,вибрация сильная,что однозначно плюс. со своей целью справляется,а цена радует.
Customer –
This lipstick has been delivered quickly. Quality is the best.