Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
dobrý deň stiahlo mi platbu dva krát za jeden produkt ….dá sa to riešiť
s***a –
thank you very happy with product only wish it was a bit stronger motor
Customer –
Nice
r***a –
muy poderoso
R***i –
this wand is the most powerful wand
W***o –
a nuca e pernas agradaram. agora e esperar o feedback da patroa kkkk
L***o –
Лучший) просто восторг)
Customer –
good and well packed
M***n –
parece potente y de buena calidad.
F***a –
Top
f***v –
надійшла швидко
S***x –
Didn’t work. Returned to the store. Got full refund. No complaints
G***i –
מוצר מעולה איכות ממש טובה הגיע מהר
Customer –
Puissant
P***r –
Polecam!
M***k –
Great buy!
Customer –
Alles Super gelaufen und Artikel ist Hervorragend
Customer –
это просто вааууу , спасибо за быструю доставку
Customer –
Sehr starke und intensive Vibration. Zudem selbst auf kleinster Stufe hörbar. Ansonsten alles wie gehabt.
d***r –
가장 기본적인 모델. 박스가 없는줄 모르고 왔을때 박스 없다는걸 깨달음 ㅋ 그냥 저냥 평범함
g***r –
크기가 생각보다 커서 놀랬지만 강력한
M***a –
now that’s a powerfull device!
D***r –
ok
R***i –
STRONG, soft cup
T***e –
Llegó terrible de rápida la huea, estoy más contento que perro con dos colas. Veré si me sirve para iniciarme en el mundo de los videos para adulto.
A***e –
I love it
V***n –
Es como se ve en la foto, tiene buena potencia y distintas velocidades. Envío rápido y discreto. Llegó en 2 semanas a chile.
c***r –
no es tan potente como lo esperaba. tamano grande, ruidoso
Customer –
💯😁
m***m –
Tutto molto molto BENE! GRAZIE 5*****
A***e –
Received item in good condition.
E***r –
Don’t have bubble wrap for wrapping?
v***z –
respecto al producto. es tal cual se muestra en la imagen los materiales no son de lo mejor pero cumplen con su función. respecto a la entrega muy pésimo supuestamente llegaba en 16 días y tardo mucho más y el repartidor no se molestó en tocar la puerta simplemente lo arrojo por la parte de arriba muy pésimo por suerte no se averió con la caida
M***n –
Le matériel est conforme à mes souhaits. Je regrette et déplore la négligence du vendeur sur l’emballage du colis. On pouvait tres bien savoir juste au toucher ce qu’il y avait dans l’emballage vu sa faible protection et absence totale de protection et de discrétion.
S***r –
I bought this product 2 ea and very satisfied, but one is stopped working within 1 week another one still work very well.
a***r –
Es el Segundo que tengo, se avería con facilidad. Pero es potente y divertido
Customer –
개봉후 좀 허접하다 생각했는데 . 작동해보니 가볍고 변환 모드도 잘되고 쓸만한듯