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You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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K***g –
un 10/10 muy suave y potente, es como tener muchos tamaños en 1
A***i –
envio não é discreto, na embalagem vem descrito e causa constrangimento com o entregador.
a***i –
tutto come da descrizione articolo
Customer –
👽🤣🕵♂️
n***r –
좋습니다 진동굿 에어넣는게 노즐이 꽉안닫히면 힘들긴한데 좋네요
S***t –
Great product. It came very quickly, quicker than it was supposed to. the vibrations are strong and pleasant, and the size and shape are hitting all the right spots. I really like the inflatability – never had a toy that could do that and not only is it differen., I found it to be hot and stimulating and sooo good. The only thing I have an issue with is safety – the instruction doesn’t say anything about how much you can inflate it, and where is the line so that you won’t hurt yourself with it. it looks like a balloon when you pump it up and you can take it to a size that can’t be safe – there is no limit to enlarging it and I don’t want to even think about the damage it could cause if it popped inside me.