Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
Nice quality. Super fast delivery.Thanks
h***r –
Se ve bien bonita la lenceria, no e acertado con la talla, al final por internet una misma talla en algunos lugares es pequeña y en otros lugares es grande, pero nada que no solucione el hilo y aguja. Para probarmelo bien e echo un par de nudos por cada lado a cada elástico, pero ya los deshare y cosere con hilo del mismo color, me gusta demasiado, asi que toca utilizarlo. Lo recomiendo, es muy bonita, con buenos bordados.
1***r –
Dostawa sporo przed czasem. Bardzo ładnie wykonane, dobrej jakości materiał, sorawia. Bardzo sexy.
a***r –
좋아요 분위기 내기
Customer –
Muy bonita, falta que mi pareja se la pruebe 😀
F***n –
Resistente, envío rápido, buena calidad
Customer –
good
A***w –
Heb maat 44. XXL past
S***r –
as pictured????
s***n –
빠르게 배송되었네요
Customer –
no llego el artículo , nunca pero el vendedor cumplió y me reintegro el importe del artículo
5***a –
Muy linda la tela, exactamente a la foto. No espere menos, está muy hermoso el producto ademas que viene bien empaquetado para que no se dañe la fina tela. ????????
N***r –
Great lingerie that fits well with quick delivery and great communication
Y***A –
11 días a México.. tela y diseño increible
T***i –
nice
M***l –
Richtig heiß passt auch perfekt
Customer –
Fits good, a bit bigger than I thought.
e***e –
el paquete llegó a tiempo, parece de buen material para el precio que se pagó pues cumple con lo requerido
I***y –
На рендерах выглядит красивее, чем вживую. Размер соответствует. На теле довольно таки интересно, если не обращать внимание на дешёвое кружево.
p***r –
Fajna bielizna dla odważnych kobiet. Narzeczona zadowolona.
D***z –
muy buen material
B***e –
de bonne qualité
Customer –
Excelente! Muito Confortável! Sexy!
Customer –
.
P***y –
Ok
Customer –
La calidad no es la mejor, sin embargo por el precio esta algo bien, en cuanto a la talla es recomendable pedir una menor a la verdadera
J***s –
all good thanks for everything
Customer –
exelente producto buenos materiales de fabricación, llegó antes del tiempo estimado, llegó muy discreto el embalaje
Customer –
Esta de lujo la neta
E***r –
excelente usual a la foto
Customer –
se ve genial
c***a –
es una excelente prenda se ve muy bien se las recomiendo para una noche de pasión y de amor a mi esposa le fascino
a***r –
Отличное качество, рекомендую 👍
Customer –
bueno
a***r –
Отличное качество, рекомендую ????