Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
o***r –
Sehr festes Material, sehr steif, dadurch schwierig anzulegen. Gute Vibration. Und macht Spaß.
a***r –
perfecto disfruta
Customer –
gute Qualität, mit Vibrator gekauft funktioniert einwandfrei Empfehlung
Customer –
cumple su función ,muy rápida la entrega
l***r –
bel prodotto da usare in coppia
0***r –
El producto es muy bueno, se ve de calidad y el pedido llegó antes de la fecha estimada
Customer –
Circle for them balls is just too small and uncomfortable.
Customer –
Рекомендую ????
i***z –
muy buena calidad
M***o –
Tutto ok
Customer –
does the job
Customer –
funcional
Customer –
Bom
Customer –
Суперский. Заказываю 2й раз, работает ровно год
Customer –
Ottimo grazie
A***z –
Incomodo para poner testículos
J***i –
muito legal, chegou direitinho e funcionando, só veio com a caixa bem amassada
면***이 –
아직사용전입니다
A***v –
It’s ok and she enjoys it but I couldn’t get my balls through the ring.
Customer –
Boa
Customer –
Entrega rápida, talcualnlonofrecido
Customer –
excelente calidad del material, las vibraciones son bastantes fuertes no es tan silencioso pero para mi es mejor asi ya que se siente mucho más
A***E –
pas encore utilisé mais très bonne qualité. la taille est ok et conforme à la description. le diamètre est ok
Customer –
@@@@
Customer –
Algo pequeño
Customer –
muy buen producto
Customer –
A llegado muy rápido, es igual que el de la foto
Customer –
muy bonito jejejejejejejejje le doy duro y va de lujo ….está bien para el precio jejejejejejejejecomprennnnn comprennn jejejeje ya verás como funciona
Customer –
Produto conforme indicado. 4 estrelas pois o anel de silicone que envolve o testiculo é pequeno e não estica muito.
b***r –
Valeu vai dar outra dinâmica nas minhas experiências conjugal
청***박 –
리모콘으로 스타트가 안됨. 진동은 만족
3***r –
cumple con la función solo esta muy delegados le falta tamaño las frecuencias del vidrador esta bien yego antes de la fecha
M***s –
material muito gostoso, as opções de vibração são bastantes, bem variadas… muito fiel ao anúncio
a***r –
좋아요 아주좋아요
Customer –
el aparato funciona bien,el material es de buena calidad, suave al tacto y firme. el vibrador funciona bien . lo único malo es que el lugar donde van las bolas es muy estrecho. tal vez funciona para bolas orientales pero a mi me pareció muy apretado introducir mis bolas. aún que una vez puesto no apreta tanto
Customer –
boas tardes, foi entregue dentro tempo provisto nada dizer recomendo
J***T –
excellent
P***i –
Jest to moja pierwsza zabawka tego typu i jest ok, Problem w tym że nie mogę tego założyć jak na zdjęciu. Jądra mi nie przejdą przez pierścień i dlatego daję 4 gwiazdki.