Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
גדול ואפליקציה מעפנה אין אופציה לכון את החוזק של הרטט
Customer –
me encantó
P***a –
very good my girlfriend likes it very much
y***r –
Funciona muy bien pero si tienes DIU no te va a servir ya que la señal se bloquea, y la app tiene un apartado para citas(a mi no me gustó esto porque mi chico fue el que la instaló).
I***n –
aun no lo he utilizado pero al parecer llego completo el articulo y con los accesorios que ofrece
G***z –
???? funciona bien
Customer –
ok!
Customer –
Se ve bien ya veremos que tal en el uso
Customer –
me gustó mucho
d***z –
excelente
Customer –
приложение работает криво и через раз
d***z –
excelente muy bueno
Customer –
приложение тупит
Customer –
рабочий, еще не проверяла как на ощущениях но вибрирует сильноватао???? проверяла по катанию руки
Customer –
Все соответствует, упаковка ????, работает, блютуз приложение все дела. Брал в подарок.
Customer –
за такую цену могли бы отправлять с пультом,необходимо адаптировать приложение,оно не о чем
E***a –
buen producto
A***T –
Vale a pena!
Customer –
I want it to be delivered a little earlier.
Customer –
Excelente, tiene varias velocidades. buena potencia. me encantó
Customer –
conformément à l image très bien emballé mais pas encore essayé
l***r –
bem forte,..
Customer –
норм, работает
Customer –
Жаль нет приложения, на русском языке.
J***r –
arrivé avant la date prévu super resto a l’utiliser
e***e –
el producto llegó antes de tiempo, lo recomiendo el material no está mal al precio que se ofrece cumple con lo que se requiere
j***r –
Excelente servicio llego en tiempo y forma es lo que pedí estoy muy satisfecho con el producto
C***o –
Muy bueno
Z***a –
excelente esta el producto muy bien ya utilizado excelente sus niveles muy bien todo recomendado felicidades al vendedor
W***r –
De 10 . 10
Customer –
Did break after one use, but the seller was very helpful and refunded fully.
Customer –
Ótimo produto.
Customer –
Really cool device, big like!
T***v –
Excellent toy, the app works well too. Arrived very quickly and discreetly packaged. Could be a bit more quiet,, but overall noise is not noticeable problem.
Customer –
штука огонь
Customer –
funciona muy bien. la batería dura muchísimo… compré uno para mí y dos para mis amigas y las 3 estamos encantadas
Customer –
Отличная игрушка, но громкая как трактор)))))
Customer –
всё отлично, мощная штучка
l***o –
Llego en perfecto estado
Customer –
Único problema que vem escrito na embalagem o que contém 🤣
Customer –
Très bon produit marche très bien
Customer –
Único problema que vem escrito na embalagem o que contém ????
v***s –
Sin dudas la mejor adquisición. A mi esposa le encanta y ami me deja más que contento
Customer –
llego a tiempo, esta sellado en una bolsa
K***a –
Excelente, gracias ????
E***o –
OK
B***z –
Arrived in good condition
Customer –
Для сравнения что круче lovense оригинал или этот вариант завтра жена оценит надеюсь будет мокро
Customer –
써봐야 돟은지 알지
B***a –
muito bom
S***s –
se siente de buena calidad
Customer –
Рабочий.С приложением работает.
M***r –
buen material me gusto
E***r –
Excelente producto, calidad muy buena y llegó puntualmente.