Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
J***o –
seller shipped with ACCURATE DESCRIPTION on the package!!! so embarrassing T-T “We care about protecting your personal privacy.” this was not true :'(
Customer –
correcto y discreto envío, producto muy bien hecho, exactamente igual que la información brindada, gracias
L***a –
I haven’t used it yet, but it looks promising. ???? Just like the real thing. Packaged discreetly also, so that’s a plus. Shipping was faster than I imagined. Also, a good thought with the free gifts. Can’t wait to try it ????
Customer –
didn’t come with a
Customer –
Bien,falta checarlo
Customer –
Excelente producto, me llegó muy rápido tal cual la imagen con sus respectivos extras y con regalito para las uñas, buen servicio
Customer –
A mí pareja le ha encantado el tamaño XL. es muy grande, id con cuidado
Customer –
material resistente, medidas exactas. las fundas de regalo geniales
m***k –
myślałem że jednak XXL będzie większy to chyba dla Chińczyków
Customer –
Llego en perfectas condiciones y en tiempo récord.
b***r –
Für den Preis gut
Customer –
excelente medidas
Customer –
????
Г***ь –
Не відповідає заявленим характеристикам
Customer –
smaller than I’m expected
В***в –
ок
C***z –
Great fit, feels great, I like the material is made of.
Customer –
NO traía caja por ende, se aplastó durante el viaje, y se daño su forma
Customer –
Cumple con las características.Blando pero firme!
d***r –
llegó lo que pedí gracias
Customer –
zeer makkelijk in gebruik 10 op 10
Customer –
medidas muy bien, clientes siempre piden estos, les encanta los accesorios extras que tienen
Customer –
excelente material, y regaló genial, medidas exactas
3***r –
Muito bom o produto!!!!
Customer –
Buen tamaño a mi esposa le gustará mucho
Customer –
se demoró un poco y el tracking no se actualizaba por días pero llegó bien y bien empaquetado, solo 2 cosas~ pedí también una web cam junto con el coso y no ha llegado; después de que mi novia lo use le escribo si funciona bien
M***a –
Fame capir…(ovviamente non approvo l’operato della baby gang) uno che sta commettendo un reato (vendita abusiva) viene picchiato e derubato dell’incasso illecito e va a denunciare? La GDf dove sta?
Customer –
OK
A***v –
все суппер
Customer –
Llegó a tiempo y me enviaron un obsequio ❤︎
ต***x –
ของโดนตีกลับ ฉันไม่ได้รับของตากการสั่งครั้งนี้ แต่ทางเว็งได้จัดการและทำเรื่องคืนเงินให้ฉันเรียบร้อยแล้ว
Customer –
Quality product. Only the issue is XS is too small than I thought. Fast delivery ????
R***z –
Muy bueno. Es grande pero fácil de colocar. Se limpia con facilidad y se siente bien. La ventosa se sujeta firmemente Un juguete recomendable.
Customer –
Awesome value and I could fit the whole thing inside me
J***s –
todo bien
J***o –
Todo perfecto
a***d –
Great seller order sent quickly and correct. 5 stars.
d***e –
very good I recommend this definitely worth the money. good feeling I like it.
Customer –
Big an thiccc worth the money, slapped my mom wit it and she laughed????
Customer –
Llegó bien pero de medida diferente.
Customer –
Tacto agradable, no demasiado rigido.
M***u –
Szybko przyszło (Tydzień zajęło). Głowa troszke inna niż jak na zdjęciach ale serio spoko i idealne parametry + ciężki w chuj
М***a –
товар хороший, пришёл с небольшой задержкой, но, на Кипр всегда так. в подарок по мимо того что написано были наклейки на ногти ^^
g***r –
Нет возможности добавить фото товара. Но товар меньше чем на фото берите с запасом по размеру. Толщина самого маленького с большой палец.
S***r –
the boxes were compltly ruined, I want to order more but only if you can protect the boxes better
Customer –
È un buon prodotto, morbido e liscio. Fa il suo lavoro, nonostante mi sia arrivato fallato in quanto la ventola che aderisce era tutta piegata impossibilitando così l’adesione a qualsiasi superficie
j***r –
artículo tal y como se describe, pero sin envalar en caja, los complementos de muy mala calidad, se rompieron directamente, pero el juguete no es malo.
Customer –
Buen servicio. El vendedor cuida los detalles.
А***а –
Все як на фото, прийшов у коробці, приємний у використані, прийшли подарунки, які вказані на фото.
T***a –
Тонкий, маленький, не соответствует размеру указано у в заказе
a***r –
Very good quality product, very fast delivery, I will order again.
Customer –
llego antes del tiempo aproximado solo que al abrirlo me percate qué es un poco más pequeño de lo que pensé al igual que más delgado, no vino la funda transparente por su parte llego algo para las uñas qué nada que ver, llego la funda rosa esa si, no lo he usado pero muy bien
l***e –
Article trop fin longueur bien pas assez large en M
Customer –
es un poco más grande que el S pero muy chico compaeado con el L
Customer –
Exelente producto 100% real tamaño y de buen material exelente, calidad viene con accesorios de súper buen material