Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
No products in the cart.
Customer –
excellent product
Customer –
מוצר זה להגיע מהר
O***o –
exelente servicio y puntualidad llego en optimas condiciones y su empaque muy discreto
Customer –
Don’t need my bf anymore I could on this for hours 😈
Customer –
Tracking displayed the package was delivered today but I was at home today and didn’t receive a package through HERMES. I also checked my mailbox and there’s nothing in it or on it! Refunded.
Customer –
Sweetie
5***r –
Top réalisation rigidité vibration
S***e –
después de probar, pondré otro comentarío
Customer –
Don’t need my bf anymore I could on this for hours ????
m***m –
Produit conforme à la description et livré hyper vite
M***a –
совсем не похож что на картинке. непонятно. да ладно брал в подарок.
Customer –
parfait ma femme adore
Customer –
Muy buen producto relación precio calidad.
B***a –
Доехало быстро, объем хороший, как у наших мужчин. Все вибрирует и работает. Рекомендую.
Customer –
good
a***r –
So good ????????
Customer –
Great thank you very much
Customer –
Au top!!! madame comblée…..
D***a –
lo probaré y después dejo un comentario más largo
Customer –
Perfect size
Customer –
As described
7***r –
Ottimo !!!!
B***a –
O produto em si é fiel ao anunciado, mas poderia ter um pouco de discrição, pois por fora na caixa vem escrito do que se trata o produto com TODOS os detalhes, o que é desnecessário e constrangedor.
Customer –
Все как в описании. Отличная вещь.
C***d –
Excelente calidad
D***y –
good and fast delivery thank you will buy more
D***s –
muy rico pero un poco grueso para mi
Customer –
Parfait
P***a –
Ок
e***n –
çok gerçekçi ve hoşuma gitti. Sadece biraz falza güçlü haraket konusunda umarım sıkıntı çıkarmaz.
Customer –
se você se preocupa com descrição, não compre, pois vem escrito na etiqueta em português o que o é o produto, “dildo, vibrador, telescópio gigante….” fora isso o produto parece ser bom, é grande, grosso e macio.
Customer –
Ürün anlatıldığı gibi, çok iyi. 8 günde elime ulaştı, teşekkürler. paketin üzerinde, içeriği belli edecek hicbirsey yazılmamış. gizliliğe önem veriyorlar.
Customer –
good item ????
M***n –
I ordered Color A (27cm) with pants, but I got a smaller and cheaper one 🙁 How can I exchange it or get back money the difference between the cheapest and the expensive price back?
P***g –
Jest mniejszy.Nazdjęciach jest większy.Poza tym ok.
Customer –
Покупаю во второй раз. Очень хорошо. Рекомендую
T***h –
швидка доставка. гарна якість