Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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a***r –
très chic et sexy
Customer –
отличное бельё немного маловато , но качество отличное , не натерает , приятное 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
Customer –
bueno
Customer –
Все пришло по размеру , хорошего качества
Л***ь –
Отримала посилку швидко , комплект хороший , відповідає картинці по розміру брала тріо більший і не пропадала
o***z –
Produto de otima qualidade. Bonito e sexy
Customer –
отличное бельё немного маловато , но качество отличное , не натерает , приятное ????????????????????????????????????????
Customer –
Es de buena calidad
Customer –
Parfait il taille normal et la livraison fut rapide
S***z –
Tal cual como en la foto el material es muy bueno, Está muy bonito 100% recomendable
S***r –
Muy satisfecha con la prenda para el precio
U***i –
Все як в описі, своїх коштів коштує
r***r –
la talla queda perfecta. hermoso conjunto es tal cual se describe, me encantó buena calidad
s***n –
Beautiful underwear
Customer –
Perfectly, The material is excellent
I***n –
Хороший товар за свої кошти
Customer –
Good product, I liked it very much, received it in time, thank you very much.
Y***l –
Es tal cual se ve, muy lindo
j***z –
talla exacta
B***z –
Es muy hermoso, me encantó mucho solo que por la talla me quedo muy grande pero en realidad si esta muy bonito.
Customer –
Excelente calidad, muy bonito, buenos bordados, aplicaciones en plateado ñ, cinta rosa brillante, recomiendo
K***e –
Lindo y de toque
P***r –
Très bon produit à recommander
a***r –
I got a size large. the bottoms fit great but the bra is slightly too small
M***s –
está bien la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana 😔😔 y porque no me contesta el mensaje de
Customer –
está bien la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana 😔😔 y porque no me contesta el mensaje de
Customer –
está bien la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana ???????? y porque no me contesta el mensaje de
M***s –
está bien la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana ???????? y porque no me contesta el mensaje de
M***j –
Seve muy bien buena calidad
G***a –
Precioso
E***a –
ele é igual ao anúncio
Customer –
ya están en la casa de mi mamá y porque no me contesta el mensaje de la semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la otra semana que viene la
l***r –
llega rápido micho antes del tiempo estipulado, se ve bien, un poco chico
2***r –
llegó en tiempo y forma, muy lindo
Customer –
It’s super cute and looks like the picture 👍
Customer –
ok
Customer –
It’s super cute and looks like the picture ????
s***r –
The cup size and strap over my shoulder and g string fit perfect, but the strap around my body felt a touch big… I’ll have to figure out how to make it fit more.
R***b –
منتج جميل ذات جودة عالية اوصي به شكرا للبائع والمتجر منتج جميل ذات جودة عالية اوصي به شكرا للبائع والمتجر