Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
buen producto, buena calidad por el precio 👍🏻
Customer –
buen producto, buena calidad por el precio ????????
a***a –
looks nice..wors nice an quit
M***a –
Llego todo muy bien
Customer –
ir. producto funciona bien carga rápida y duradera
C***z –
Bien
Customer –
muy bien
Customer –
me gusta que no hace tanto ruido.
a***r –
Funcional, bonito, bien pensado a mi mujer le encantó. Agradezco la rapidez del envío del artículo. Saludos Cordiales desde Oaxaca, México ????????????????
Customer –
box of item was damaged.
M***i –
meu controle não veio funcionando fora isso veio tudo certo
A***n –
Excelente producto
P***s –
Bom produto, cumpre inteiramente o objectivo proposto. Tamanho um pouco maior do que o esperado mas aceitável. Entrega rápida.
M***a –
Bien recibido, solo esperando a que lo usé mi novia y espero que le guste, después regreso a comentar resultados…
C***y –
bien reçu. conforme à sa description. silicone vraiment doux
Customer –
buen producto
g***r –
Excelente calidad, llegó antes del tiempo esperado.
C***y –
très bon produit. silicone très doux
Customer –
muy muy bueno, súper recomendado muy buen material y diferentes vibraciónes exelente producto
Customer –
Muy bueno y hace poco ruido
Customer –
waw
G***a –
ok ????
g***s –
excelente producto muy recomendable
Customer –
justo como lo esperaba, el empaque llego algo dañado pero el producto en óptimas condiciones
p***e –
je recommande juste ce qu il faut, peu bruyant et doux
E***r –
Falta probar
N***z –
La caja vino aplastada pero funciona
E***r –
Falta probarlo
Customer –
spedizione veloce, prodotto conforme
Z***o –
buenasa
R***s –
perfecto
C***o –
excelente producto muy bueno!!!!
Customer –
perfecta y silenciosa exactamente igual a la imagen
Customer –
Se ve bien. Buena presentación. Sin carga inicial y se tarda en cargar.
Customer –
Bon
R***z –
llegó antes de tiempo y me gustó el aparato ya que se ve con buen material y recomiendo al vendedor la verdad si llego una semana antes de lo mencionado
Customer –
все відповідає опису.
C***o –
amei
J***l –
si llego. valió la pena la espera
J***T –
bom
Customer –
va muy bien envuelto , es de calidad el producto la llegada a tiempo
Customer –
Me encanto , muy buen tamaño y la maneras de vibrar muy buenas recomendable
A***r –
Came well packaged, has good power, haven’t used it yet but I’m sure I’ll be pleased
1***r –
La calidad súper, el tamaño es excelente , algo innovador para parejas
a***s –
ok!
s***й –
Якість здається непогана. Вібрація доволі сильна. Легко миється.