Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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G***r –
Ottimo .funziona perfettamente
Customer –
the dildo was of great quality. not so much the belt though.
Customer –
approuvé
A***ò –
Ottimo prodotto! Non troppo invadente. Perfetto per chi è alle prime armi. La vibrazione poi, comandabile con telecomando, fornisce quel che in più che lo fa diventare perfetto
Customer –
cool
A***z –
genial
Customer –
Bought it on behalf of a shy friend and they loved it.
M***h –
The seller helped a lot and my partner is satisfied thank you
Customer –
Good quality but the panniers are kind of small size the material is good , the battery not stay long quick delivery good packaging
Customer –
Bought it for a friend, they seem to have liked it
E***a –
E muito boa, já tenho uma e agora vou usar sempre que de kkk brincadeira eu comprei pra uma pessoa amiga
y***l –
Llegó en perfecto estado
Customer –
Pues cubre más espectatibas no lo lo he probado pero espero que esté bueno aver qué pasa pero se bueno tengo que ver cómo usarlo ????????
Customer –
legal
Customer –
Товар запакований погано. Упаковка розірвана. Написано назву товару. Доставка 2 тиж.
Customer –
O produto me parece funcionar bem e a potência é bem satisfatória ao que parece. O controle é fácil de mexer, mas é a pilha. Ao que parece tudo se encaixa perfeitamente, vindo com uma borracha extra para melhor fixação. Obs: como passou pela alfândega, o item veio com descrição no pacote, se você está pensando em comprar anônimo.. 🤦🏻🤣
Customer –
não veio o cinto…
Customer –
Por el momento buen producto y funciona bien
Customer –
O produto me parece funcionar bem e a potência é bem satisfatória ao que parece. O controle é fácil de mexer, mas é a pilha. Ao que parece tudo se encaixa perfeitamente, vindo com uma borracha extra para melhor fixação. Obs: como passou pela alfândega, o item veio com descrição no pacote, se você está pensando em comprar anônimo.. ????????????
Customer –
Гарна якість товару. Зручний розмір, дуже приємний на дотик, приємна вібрація. Гарно фіксується в поясі, пояс регулюється за розміром.
Customer –
HOT!!!
Customer –
Muito bom, ainda não testei mas boa qualidade
Customer –
very sexy
Customer –
manque des attaches rapides sur les sangles