Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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M***s –
El producto llegó bien empaquetado. Ha tardado bastante en llegar, como unos unos 11 días, tenía q llegar el 19 y lo trajeron el 21. Tiene buen tacto y parece firme, se puede mojar y utilizar en la ducha. Al no ser eléctrico ni recargable no necesita ser cargado, cosa q se agradece. Es fácil de limpiar ya q es de silicona
A***s –
Prima kwaliteit voor een mooie prijs
A***s –
Really good quality and perfect for training as each step increases. I recommend these toys and they feel nice.
Customer –
parfait pour commencer
A***s –
Really good quality and perfect for training as each step increases. I recommend these toys, and they feel nice.
p***o –
Awesome quality. Top tier value for money
J***y –
zestaw zgodny z opisem, najmniejsza kulka wchodzi jak po maśle, największą trzeba dopychac z buta… krótko mówiąc zabawka do dupy
Customer –
All good
3***r –
opens up good
치***r –
볼들이 말랑한줄 알았는데 아니네
Customer –
très bien
Customer –
Perfect. Quality is very good and it feels great. Strong enough to prevent from breaking and it’s easy to clean.
K***r –
여친이 약간 크다고 합니다.
Customer –
Perfetto giocattolo esattamente come indicato nella figura. Grosso flessibile e veramente lungo.
S***e –
es bastante grande y las bolas no decepcionan, se ve que esta echo de buenos materiales, tanto por el peso como la textura, no esperaba mucho pero me termino sorprendiendo
Customer –
Good quality and I can safely recommend this product.
Customer –
Дуже погано запаковано . Звичайний пакет можна з легкістю здогадатися що в середині .
r***i –
top et rapide merci
Customer –
굿
Customer –
Solid, but soft to the touch. Good size, can’t wait to try it out. Recommended seller, item arrived in about a week’s time!
M***z –
muy rico y no lastima por el material, los tamaños van en incremento perfecto, y no se sienten pesados. recomiendo para la gente que ama lo anal y las versiones pequeñas para quein quiere emepzar
Customer –
qualité top !
Customer –
Sembra buono, ancora no lo ha provato mia moglie
Customer –
Matches the description, material quality feels good, overall looks like a good product, I recommend
Customer –
discreetly packaged and shipped quickly soft but firm composition good quality material and craftsmanship
Customer –
Comfortable soft
A***v –
Заказывал самую большую. Оказался не сильно большой размер.
Customer –
Perfect size next time I’ll buy a bigger one
Customer –
Good anal beads. The material is very soft to the touch, nice and flexible
Customer –
oke