Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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M***m –
Es un poco grande y grueso pero esta bien. Al menos funciona y la batería dura bastante
J***c –
Ok
Customer –
нормально
G***n –
Всё как в описание
J***s –
Thank you for the great service and fast shipping. We’ll packed
F***o –
una maravilla de producto, tardo en llegar a hidalgo México 15 días vendedor honesto y responsable
Customer –
genial!
S***l –
thanks
R***o –
Відсутня інструкція, роз’єм для підключення зарядки під кутом, про що можна здогадатися лише методом проб, прийшов розряджений
O***a –
se siente de calidad y aprobarlo a ver como se siente al usarlo.
J***a –
OK
f***s –
pas pratique du tout fonctionne mais pas de trou de chargement
Customer –
excelente producto solo falta probar con la pareja 👌
A***y –
Ummm yep…bought one B4…yeah they niice batt last long time too I wanna see what 2 at same time will do…yay!….. ….oh yeah fast shipping and packaged nicely.
h***r –
good quality
Customer –
perfekt, besten Dank!
Customer –
excelente producto solo falta probar con la pareja ????
n***l –
El tamaño es bastante grande, no creo que sea apto para cualquier miembro masculino, por lo demás cumple bien su función y con bastantes modos de vibración.
Customer –
received in good time, although the item was not for me. so may come back k and leave another review on how friend found it to be.
Customer –
No es lo mejor pero funciona bien.
Customer –
Very wide. Don’t recommend unless you have a very wide diameter. Can almost fit my entire small hand through it.
Customer –
Está muy grande vienen bien en todo solo en el tamaño es grande y un poco pesado
r***r –
This is massive I should of checked the size 100% no gud to me so a waste of money really but like I say I didn’t check size
Customer –
se ve algo grande habrá que usarlo y ver cómo lo disfruta mi pareja ☺️
Customer –
OK
Customer –
el cable de alimentación se quemo en la primera carga ahora no tengo ningún cable similar
Customer –
S p r z e t z g o d n y z o p i s e m w y s y ł k a s z y b k a n a c z a s s t a n z g o d n y z o p i s e m
E***a –
es muy suave al tacto y tiene buenas sensaciones, los vibraciones son muy variadas hay para todos los gustos
Customer –
Tight but not bad
Customer –
Rusni Pizda!
A***y –
Fast shipping, Nicely packaged, Ummmmmmmm, yeah its uh, pretty strong…can’t post pics so I guess that’s it for this review oKAY BIIIIYYYEEE
m***i –
טוב מאוד למחיר
S***n –
même si ça tient, un peu trop grand et du coup il y a pas beaucoup de ressenti. dommage
M***i –
Nice item, very big but it fits hood
n***r –
생각보다 커서 놀램. ㄲㅊ작은 사람은 손가락에 껴서 써야될듯