Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
C***s –
Esta super lindo pero no me quedo
Customer –
La jaula es increíble y a primera vista se veía gigante pero al momento de ponerla quedó chica a pesar de ser la más grande. Sin embargo es cómoda de llevar (si eres de muslo grande como yo sentarse será incómodo o doloroso) Lo recomiendo
P***d –
Fit as expected. Good and smooth finish.
g***r –
Ordered the flat cage, 45 mm ring. Excellent quality, very fast shipping! Packaged very nicely, wrapped in paper towel inside a sealed bag. That was inside another bag with an unrelated purchase I made. never used a cage or anything like this before, so had to figure out how to uh fit my parts into the 45 mm ring. Good fit though once I figured out how to fit parts into it lol. Probably shouldn’t have gone with a flat cage for my first one, but it works out fine. Not uncomfortable, but I don’t wear it for hours or a day. I recommend getting an elastic band or something similar to help hold the cage up better. I highly recommend buying this if you’re interested in it. some may not be able to use the flat cage, So measure yourself and find the one that’s right for you. thanks
M***r –
entrega rápida, producto de calidad
Customer –
buena calidad no está mal
Customer –
.
A***i –
it keeps slipping off maybe I should’ve gotten a smaller ring size
M***t –
works well and doesnt pinches skin like some other styles tends to do
Customer –
It was too big for me, didnt fit well
J***a –
very good
e***r –
es fantástico!!! se siente que es puro metal, es muy pesado, pero aún así es súper cómodo de llevar puesto, sin duda este será mi jaula favorita
L***n –
it rusted from condensation sitting my car
Customer –
…
Customer –
does the job
Customer –
S’adapte très très bien, agréable à porter en toute circonstances,, la vis est un peu courte mais verrouille bien. Je recommande ce produit.
Customer –
nose si la tengo muy grande o que pero no me queda