Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
A***u –
아직 테스트는 못해봄 좋은것 같음
D***n –
Wish it had sep rate controls for vibration and the head movement
Customer –
ok
Customer –
מעולה ועוצמתי איכות גבוהה ותפעול נוח
1***r –
très bon produit et beaucoup de plaisir ressenti. je le conseille vivement
F***z –
Llegó muy rápido, es muy bueno y muy cómodo de utilizar se carga rápido y dura bastante. Me hizo gemir mucho, es muy rico.
P***F –
very loud.
J***t –
Reçu tres bien emballé, tres agréable à utiliser, bruit de vibration assez élevé mais l’objet est de tres bonne qualité!
Customer –
entrada rápida,se ve bien y funciona muy bien,lo recomiendo y recomiendo a el vendedor.
Customer –
conforme
Customer –
la parte de la vibración muy bien, pero no se nota demasiado en la próstata
Customer –
배송 좋아요
Customer –
No son de la mejor calidad, que cumplen con la descripción
M***a –
ergonomico y se queda en su sitio, bien
J***z –
Quite big for a beginner be aware. Great vibration and it doesn’t make a lot of noise
Customer –
good
Customer –
Not bad)
Customer –
very fast delivery. and good quality
Customer –
livraison rapide conforme. je recommande le cebdeur
Customer –
Пришёл быстро, очень толстый, по началу тяжело вводить, когда внутри перестаёт работать приложение, а так отличный товар
a***r –
작동이 잘됨
R***v –
все ок
Customer –
se ve de muy buena calidad y funcional
종***김 –
좋은
Customer –
Looks good. Works.
g***r –
우우우우웅 대는게 좋네요 꾹꾹 눌러주니 기분도 좋아요 추천드립니다. 생각보다 작아서 넣기 쉬워요. 아무튼 초보자한테 추천드립니다. 많이 안아프고 만족스러워요. 추천추천추천입니다.
Customer –
хорошее качество
Customer –
intense vibrations. the wiggle is nice, but I hoped more of it. looking for a way to use only the wiggle since the vibrations are after a while a bit too intense and even numbing. but maybe vibrations aren’t my thing, or I wear the toy to long. oh yes. won’t stay in if you don’t sit. and if you sit, you can sit on the button, what wil turn it off. Not so clever designed if you ask me. fast and discreet delivery still have to test. product seems fine. won’t install app sadly because it wants to much rights for my taste. camera, audio, etc. I don’t trust these app developers for not selling all their data.
Customer –
bom
Customer –
Algo tarde después del tiempo estimado! llegó bien embalado sin detalles! gracias vendedor
Y***M –
다양한 옵션 성능
Customer –
Perfekt für Prostata Massage. Extra intensive Stimulation, durch die Bewegung und Vibration.
Customer –
Чогось прийшло два.
Customer –
So strong