Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
Great quality product and perfect sizing.
Customer –
good
R***s –
Solid quality item, but the hole is just a little too small for me so it doesn’t fit the best, but that’s on me, I didn’t measure
J***Z –
Y digo neutral, porque aunque el producto está bien, y se cierra mediante imán, corres el peligro de pellizcarte, aunque yo no he conseguido ponérmelo.
Customer –
К качеству претензий нет… Использую не для мошонки, а для самого пениса… С мошонкой всё нормально, ничего растягивать не нужно…Но немного ошибся в диаметре и весе… Надо больше и тяжелее… Наверное ещё закажу…
a***v –
doesn’t hold that well
A***t –
Tiene buen peso, el acabado es perfecto, luego de colocarlo es mejor que lo asegures con cinta adhesiva, ya que si se separa un poco por el movimiento puede que te pellizque la piel y la apriete entre los pesos, y duele mucho, mejor tenerlos asegurados,ya que los magnetos son fuertes pero se pueden llegar a separar. si tienes cuidado no te dará problemas. Es la segunda pieza que le compro a esta tienda, no tengo quejas, buen producto.
Customer –
Love this weight. The material is high quality with smooth finish. It takes some practice getting it on but easy to do now. I wear it for hours under my loose fitting clothes. I find it’s best to lubricate the skin first. I also use a price of painters tape to ensure the magnet doesn’t pop loose.
D***a –
Ótimo produto, recomendo
G***o –
Good quality, but small inside. Neither one or two twins not fit ????
Customer –
จัดส่งรวดเร็ว สินค้าคุณภาพดี สินค้าตรงปก แม่เหล็กดูดได้ดี น้ำหนักหนักกว่าที่คิดไว้ ใครสนใจร้านนี้ดีมาก
H***a –
I’m very enjoy the heavy lock! Thank you!!
Customer –
매우 반짝임.
w***r –
O diâmetro interno poderia ser maior, mas entendo que o testiculo pode escapar, acabo me machucando as vezes, a qualidade é excelente o ímã é bem forte. Recomendo a compra.
Customer –
2번째 구매, 무게를 조금씩 늘려가고 있고 너무 조이지도 않고 너무 무겁지도 않아서 효과를 많이 보고있는중. 1년정도 착용하였고 다음엔 조금 더 무거운 링을 구매할 예정 강추합니다!
K***r –
Absolutely beautiful, the finish is so bright I almost don’t want to use it for fear of scratches. If you’re at all interested in ballstretchers, these are a great way to partake. I now own three of these (230g, 500g, and 650g), and they’re all fantastic. However, they can be somewhat difficult to put on due to their small-ish ID. I find using a stretchy silicone ring first makes putting them on much easier. The people having issues with the magnets are likely getting lubricant into the gap between the pieces. Keep that space dry and you won’t have a problem.
Customer –
Product is matching description and exceeding expectations in every aspect, providing exceptional results.
Customer –
Хорошее кольцо, заказываю уже второе. Первое было 20 мм, решил добавить вес. Классно сидит и оттягивает яички, приятные ощущения. Если аккуратно надевать, то все будет хорошо (следите, чтобы кожа не попадала в щели).
j***j –
Buen peso para progresar de goma a pesas
Customer –
got the 30 mm. Well, I ve only used straps before, and that feels like a big step up. Gotta be super loose, but feels amazing once it is on. But it is still a little tight for me, gonna have to work up to the 30 mm, thinking of getting the 20 mm.