Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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C***r –
Nickel et bonne qualité
M***y –
just as described
E***r –
Muy buena calidad, lo único en este tamaño es un poco grande. Pero muy recomendable
Customer –
Está increíble, buff tiene una pinta. El material, el embalaje todo muy bien y súper cuidadoso, que ganas de estrenarla.
a***r –
Exceptional quality
J***s –
gg
Customer –
really good
Customer –
morbido al tatto sembra reaistente
Customer –
Echt gute Qualität für den Preis
S***s –
Sieht einfach perfekt aus, ich bin von der Qualität echt begeistert!
A***n –
bonne qualité fidèle à la description et la photo
A***s –
De abuty
A***a –
Гарна цяця, з міцних компонентів. У використанні проживе 😉 Довжина як раз. Серце відбивається на тілі 😉
A***a –
Гарна цяця, з міцних компонентів. У використанні проживе ???? Довжина як раз. Серце відбивається на тілі ????
Customer –
Ressemble à l’image. Cependant, trop rigide au niveau de la tige.
Customer –
A ver… Los materiales no son de alta calidad, pero para el precio que tiene no se puede pedir más. Falta comprobar cuántas sesiones puede aguantar.
F***e –
un buon prodotto, molto bello e Cuore soffice al tatto
g***r –
Odlicno za udarat kucke.
M***e –
Todo perfecto y rápido sin novedad gracias
Customer –
muy bonito y se siente de gran calidad, es bastante flexible y se ve que no se romperá tan fácil al primer uso
E***a –
Стек просто супер! Качество на высоте. Отправка очень быстрая .Рекомендую продавца.
j***r –
Its her new fav
J***r –
werkt goed, ben tevreden. product is groot genoeg.
Customer –
Funny to make a present to your friends! Not top quality, but the product is really ok! Carefully packaged!
J***o –
llegó rápido
Customer –
Product exactly as described, good quality and the recipient enjoyed the feeling very much … more than expected. shipping was fast and came ahead of time
S***a –
Buena calidad, para su precio.
A***z –
perfecto para disciplinar personas, mascotas y plantas
a***t –
Goed
g***g –
מוצר איכותי
D***o –
ottimo frustino per dominare il partner
G***n –
snelle levering, prima winkel.
Customer –
it smacks good
a***r –
Wunderbar, törnt an und ist nicht schmerzhaft.
Customer –
snelle levering en perfect zoals beschreven
h***h –
ziet er heel mooi uit. mooi materiaal. ga deze zeker gebruiken.
t***e –
Envoi rapide
W***w –
I love using this whip on my little submissive boyfriend 💋
W***w –
I love using this whip on my little submissive boyfriend ????
P***l –
very nice!!! quality Fine Hope she like it
m***z –
Tal cual la imagen
k***r –
Extremely good quality, came well covered . Fast delivery, easy to clean, no glue anywhere – highly recommend.
A***n –
מצוין איכות טובה
Customer –
Love it, exactly like picture. Doesn’t vary in lengths unfortunately
Customer –
все добре, товар відповідає фото і опису, з продавцем не спілкувалась, не було потреби
c***i –
якість просто супер, візуально набагато краще аналогів
k***r –
Just like the photo, packaging was very good and delivery was fast. Easy to clean. Highly recommend.
Customer –
отличное качество. пришло очень быстро
F***n –
Rapidez, buena calidad
L***e –
Superbe !!!
M***o –
Buena calidad precio
c***r –
divertido
Customer –
Ich mag es. Sehr schnel Lieferung.
E***e –
Très bonne qualité et rapidité d’envoi. Au top merci ????
Customer –
Verry good and strong. When used correctly it leaves hart shaped marks.