Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
No products in the cart.
T***m –
good
c***s –
top
Customer –
Too small
A***s –
Ótimo produto. Funciona perfeitamente como o anunciado e de excelente qualidade Atendei todas as minhas expectativas e eu tive um rápido atendimento e entrega. muito bom!
c***a –
chegou muito rapido
Customer –
super zufrieden des lieferung gekommen perfekt
Customer –
Nice material, Quality is Ok.
A***h –
по вине логистики я не получил данный товар, но продавец сразу же вернул деньги, рекомендую магазин
m***r –
Llegue rápido espero. No se rompa a la primera
G***Z –
sienta bien 🥰
я***ч –
Хорошо тягнеться;Хорошо встает✨Но такой себе ефект
Customer –
All good!
V***s –
excellent
J***n –
ok
R***o –
muito bom obrigado a vendedor produto de boa qualidade.
Customer –
xegou oje xegou antes do praso recomendo muito bom xegou como no anúncio
Customer –
Great item
a***r –
Great item. The only issue is a bit short for my size.
Customer –
Very supple and supportive, good packaging
k***r –
good
Customer –
ok
D***v –
super
a***r –
tip top super
J***é –
Muy incómodo, no se adapta bien. No vale para todo tipo de penes
Customer –
Great, thanks a lot.
o***r –
réception rapide, merci ! à tester…
J***o –
Ante todo muchas gracias, llego mucho antes de la fecha señalada muy buen material.
M***. –
Just picking up a reorder on the stock.That I got because the other one broke but it was really great.Seemed to work really good.Don’t stay on because it’s soft material but I like it.It works really good for me.I’m gonna try it again
Customer –
Se muy bien todavía no lo uso pero me gusta
T***r –
nicht lange gehalten.
C***a –
bien
A***a –
show
T***r –
Quebrou na primeira usada, péssima qualidade.
K***a –
ok
Customer –
top
Customer –
Bom
A***k –
danke
m***о –
Так себе
Customer –
“Very good! I use it overnight while I sleep. I leave it on until the next day.”
A***h –
пришло быстро. сидит очень хорошо, ощущения довольно нейтральные, головка всегда открытая
L***o –
Gostei, uso p dormir
l***r –
I’m very satisfied
M***c –
thanks much