Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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D***o –
Jebi
A***o –
классно, качество классное
Y***n –
Excelente producto, resistente y puntual en la entrega
V*** –
Упаковано идеально. Товар очень качественный и хороший. Яркий насыщенный цвет. Фурнитура качественная. Приходит очень хорошо упаковано. При транспортировке все целое.
Customer –
Вже супер, доставка за 2 тижні, що впринципі дуже швидко, рекомендую магазин!!!!!!!!!!!!!!!!!!!!!!!!!
R***u –
ttt
Customer –
Товар як на фото один в один але за те що кулька пластмасова вона зовсім не зручна нажаль використовувати не буду
A***o –
liked it
m***h –
As described
Customer –
Exactly as pictured. Arrived within stated time.
M***o –
genial medida perfecta de bola resistente muy buena calidad rápida entrega ???????? nos encantó
Customer –
There great I love them
V*** –
Качество товара нереальное! Быстрая доставка! Упаковано отлично, при транспортировке не повредилось! Я очень довольна! Рекомендую!
K***r –
кубик хороший,бистро пройшов
M***a –
parece de buen material, gracias.
Customer –
Супер спасибо продавцу. Мне все понравилось
Я***я –
Отримала замовлення швидко товар співпадає як на картинці без дефектів ще й за такі гроші взагалі супер
Customer –
Отримала посилку дуже швиденько і що можу сказати я задоволена ще й за такі гроші . Всім рекомендую
Customer –
Entrega rápida, confiable, muy bien envuelto, entrega discreta, excelente producto, ahora toca esposarla y disfrutar..!!
A***E –
nnnnnnnnnnnnnnnnnnnniiiiiiiiiiiiiiiiiiiiiiiiiiiiiicccccccccccccccccfccccccceeeeeeeeeeeeeeeeeeeeeeeeeee
D***u –
Отличный чехол, всё пришло в целости и сохранности. Быстрая доставка. Ловите моего маленького котика
Y***z –
хороший
Customer –
recomendado. cumple con lo esperado.
E***o –
Genial
Customer –
Goood
Customer –
recomendado, cumple con lo esperado
L***s –
exelente estado llego supero rápido y buen material, a mi novia le ha encantado esto súper recomendado y a un buen precio excelente servicio
K***I –
livrée
r***r –
Good thing, good price. The only thing that the handle is under a small hand, keep in mind.
Customer –
livraison rapide, je l’ai reçu en 26 jours après la commande. Le colis est arrivé bien protégé et intact. pour le produit, la qualité n’est pas très mauvaise par rapport au prix, la fourrure à l’intérieur est douce et le rend confortable à porter. Je suis satisfait de mon achat.
S***i –
The order arrived within 10 days. very satisfied.
A***a –
Крутий набір, якість хороша, доставка була дуже швидка. Все як на фото. Все сподобалось, відправили дуже швидко
R***e –
Very solid, firm and perfect. Amazed by its size . Wasn’t expect it to be this perfect . Will definitely buy again
D***n –
came as seen good stuff, my girlfriend is addicted to it
j***o –
Adorei e os produtos chegaram rápido demais recomendo
J***n –
Son muy lindas, pero el material es un poco endeble
R***e –
Good Very solid, firm and perfect. Amazed by its size . Wasn’t expect it to be this perfect . Will definitely buy again
v***r –
excelente producto, alta calidad, entrega rápida, recomiendo, mejor que la foto.
H***z –
j’ai le produit je voulais commander d’autre mais des frais de port qui se rajoute, je déconseille le revendeur. ça m’a coûté le double.
J***a –
Llego antes de lo programado, satisfecho con el producto. Llega bien embalado y sellado, la calidad es lo indicado en la reseña.
S***a –
buen producto entrega rapida
G***y –
excelente calidad del producto, viene completo como indica la descripcion, llego muy rapido y en perfecto estado.
K***o –
Good product and it arrived fast! I recomend!
A***v –
Качество маски так себе, цепочка на наручниках слабенькая. Но поиграться можно.
V***n –
Hàng đúng mẫu mã. Chất lượng sẽ đánh giá sau một thời gian sử dụng. Lazada giao hàng nhanh chóng và đúng hẹn.
A***a –
Excelente