Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.If your shipment is unable to be delivered due to customs regulations, unstable conditions in your country, or other factors, the return shipping costs will be borne by the customer.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
v***s –
бомба супер класс
Customer –
Feels good
Customer –
es más de lo que esperaba
Q***r –
They are good quality, super soft to touch
I***o –
Llegó antes de tiempo, 6 días para ser exactos aquí a México, lo que la verdad me sorprendió demasiado, me sorprendió el texturizado por dentro, eso es algo nuevo para mi, lo único malo que podría decir es que si lo tienes grande (hablando del amiguito) puede que sobresalga del otro lado, de ahí en más todo bien 🙂
Customer –
как в описании
p***r –
its a good
О***в –
хорошая вещь, мне нравится
l***l –
Super , its better than i could imagine
Customer –
el vendedor es sordo siego y mudo asta de los dedos pero sus productos compensa todo y con regalo incluido .solo faltó el lubricante pero es lo de menos .todo llegó antes de la fecha descrita y bien envasado. recomiendo tenerle paciencia al vendedor que es eficaz y rápido
Customer –
según investigue lo recomendado es usar con lubricante a base de agua ….así es medio difícil ….no pense que fuera super gelatinoso y se siente bien…ojalá haya sido completamente anónimo en todo momento del transporte
は***r –
The box a little crushed but the product arrives well is not broken or hurt, shipping anonymous very good exelente and from there the product fulfills what qie promises is a little small but sive really sive the truth highly recommended 👍.
は***r –
The box a little crushed but the product arrives well is not broken or hurt, shipping anonymous very good exelente and from there the product fulfills what qie promises is a little small but sive really sive the truth highly recommended ????.
Customer –
se ve de buena calidad aún no lo pruebo . pero tiene buena elasticidad. la boca tiene lengua y dientes. ya que lo pruebe comiendo.
M***r –
.
Customer –
il est arriver avec 1 semaine d’avance bravo
M***a –
perfecto
g***r –
gg
Customer –
Eu comprei de presente. Quem recebeu gostou e aprovou o produto. Como podem ver é bem fiel ao anúncio e o envio é numa caixa discreta. Chegou bem rápido.
Customer –
ดีมากคุ้มค่าเกินราคาวัสดุดีมีของแถมมาให้ใช้ไม่ได้หนึ่งอย่างถุงยางชำรุดส่วนตัวดีคะชอบมากไว้จะอุดหนุดอีกจ้า
R***o –
se siente casi real
Customer –
Está bien, creí que iba a ser algo duro pero no, se siente muy suave y por dentro también es suave tiene 3 agujeros el que yo pedí y están bien los 3, se siente gelatinoso pero es muy bueno
K***r –
Totalmente recomendado
Customer –
lo voy a probar tal cual la foto falto que incluyeran lubricante