Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
Great quality, the variety of rings is good to try the different sizes
S***A –
ส่งไวมาก ราคาเหมาะสม
Customer –
The product looks like they show in pictures, but this type is not fit well with me as I have to put the cage under the ring so it press the penis down and make some space between penis and ring that why it is not fit well.
Customer –
produto excelente, confortável e a qualidade é melhor do que parece. A loja enviou o pedido extremamente rápido, chegou duas semanas antes do previsto
Customer –
A qualidade do produto é melhor do que aparenta. muito confortável e anatômico. a loja enviou o produto extremamente rápido, chegou duas semanas antes do previsto
D***C –
Overall quality is pretty good. Only issue is rough edges from the molding process to make them. Shipping was quick.
F***r –
excellent *****
F***r –
parfait*****
Customer –
One of the rings was loose on the lock system, so I put it in warm water for half a minute and reshaped it to fit perfectly.
I***i –
The rings have some sharp edges, so be prepared to file or sand them down a bit.
V***r –
Just have to find the right ring size, past that it’s very comfortable! Recommend shaving and using some lube to put the tube on. You might want to do a little bit of sanding on the different, just a few minutes of sanding are enough to remove the burrs from the production I believe. Good product overall, comes with all ring sizes!
J***u –
Product received was correct model, color, and the size/shape match the pictures. Key and lock work as well. I took a point off because the dovetail is noticeably smaller than the slot it fits in, resulting in sloppy connection.
m***i –
it works, good quality
F***r –
très bien *****
y***n –
The product has some sharp corners that need to be sanded. The product arrived very quickly And exactly as described on the website. Overall a good product for the price
B***n –
Item as advertised, pleased with it
Customer –
Все нормально але написи на коробці не анонімні
M***a –
fast delivery, good quality and service as always from this seller