Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
Customer –
Супер
Customer –
es genial
f***r –
funciona muy bien, un poco seco por dentro, estaría bien una crema estimuladora de calor para utilizar
Customer –
по ощущениям так же как и настоящая, очень маленькая,Я думал будет больше. рекомендую всем.Пришло в пакете Укрпочты,никто ничего не узнал. и кстати она очень мягенькая)
Customer –
demasiada chica
s***g –
gud
F***m –
reçu rapidement dans les délais , article conforme à la description
V***t –
basic, mais fait le job pour une bonne branlette
Customer –
muito bom
Customer –
Aún no lo eh probado veremos qué tal después
R***z –
lo bueno es que llegó dentro de una bolsa oscura, porque el empaque es transparente y se nota lo que viene , pero todo lo demás se ve bien
C***s –
Fragile
Customer –
This reviewer had lowered expectations because the masturbator is comparatively small and inexpensive. But we were surprised at its quality and performance. In appearance it matches the product photos and is made of a seemingly good quality material. It is delivered packaged in a sealed bag. Would buy again and recommend.
S***t –
igual a la imagen, es simple y sencillo. no sé si le gustará a mi esposo. calidad media a mi parecer.
Customer –
Esta genial. Me ha gustado. Es fácil de limpiar
Customer –
Exquisito
A***n –
kkkkkk
Customer –
textura regular con un olor raro pero se arregló lavando lo sin orificio de salida lo que se espera por el precio aún asi su envío fue rápido y sin dificultades
Customer –
.
L***r –
chegou perto.
А***й –
все супер
S***z –
me encanto satisfacen muchisimo gracias
Customer –
way too small to be used, will tear in pieces instantly
A***s –
Partners review was: Better than hand ????
V***o –
Соответствует описанию, быстрая доставка, не доволен упокой, продовц отправил в полиэтилене, в коробкае было бы лучше.
L***r –
Llegó aproximadamente en un mes a Trujillo-Peru. El empaquetado estuvo muy bien. El producto se ve de buena calidad y suave. El Masturbador es muy suave y huele delicioso. Excelente compra para usarlo a solas y estimularme placenteramente. Recuerda que para usarlo necesitas si o si un Lubricante. Gracias
Customer –
👌
Customer –
Envío: Excelente. Llegó antes del tiempo estipulado. Embalaje: Correcto. Al ser un producto flexible no requiere excesiva protección. Producto: Excelente. Material suave y flexible. La abertura es perfecta, ni muy grande ni excesivamente pequeño o angosto. General: Calidad-precio, excelente. Recomendado.
Customer –
????
Customer –
it came fast
n***z –
no está mal, pero se ha quedado pegajoso
E***o –
Mejor que la mano
K***g –
Good
a***e –
ok
e***v –
Good quality very happy!!!!
E***r –
un poco pequeño, pero no está mal
I***o –
Achei ele muito mole e pequeno, mas dá pra usar bem, difícil é secar ele mas gostei
Customer –
todo bien
S***l –
Bon matériel, mais voilà sans plus
Customer –
Se siente mui bien e disfrutado mucho
R***n –
it came in time
Customer –
Soft ????↔️
Customer –
..
Customer –
Fits well, great feeling
L***e –
estupendo ????????