Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Customer –
un peux petit mais fait ce que l’on attend.
Customer –
Very good product
H***1 –
llegó bien y con carga, no era para mí jaja
B***r –
super
A***o –
llegó antes de lo estipulado muy bien ese punto. bien material
Customer –
So far, so good. Size might be tight for bigger users. Hopefully the battery lasts longer than the previous similar purchase (it stopped recharging after 3 uses).
Customer –
Rychlé dodání a super věcička co udělá nejednoho človíčka štastným.
P***v –
fast shiping
Customer –
Todavía no se ha probado
C***r –
Buena calidad
G***u –
This unit is smaller that what the image suggests. The delivery was fast.
P***E –
Impeccable
2***r –
Interesante
Customer –
Foi para oferecer a amigo que adorou. TOP
Customer –
Tanto como el vendedor, la rapidez de envío y de entrega todo perfecto y sin problema con la mercancía.
G***s –
nota mil
j***s –
me llego pero no funciona solo enciende la luz y parpadea pero no vibra
Customer –
Bueno
c***r –
조아요 감사합니다
Customer –
je m’attendais pas du tous a ça ,très mal expliquer sur le site et déçu de ce que j’ai reçu
K***z –
Amei muito bom vibra muito bem
Customer –
Es un poco pequeño, pero cumple su función.
J***s –
bonjour j’ai bien reçu mon colis mais très bien ça fonctionne très bien et reçu à la vace
Customer –
отсутствует отверстие для зарядки
S***t –
Produit a tester
Customer –
nickel
P***c –
Super!
Customer –
ניראה טוב
Customer –
smaller then imagined, also way shallower.
R***n –
it’s Amazing 😁
Customer –
llegó bien
R***n –
it’s Amazing ????
M***r –
No está mal aunque le falta potencia
Customer –
sympa
D***e –
“Its sleek, black design is strikingly beautiful, and I love how its silent operation never disrupts a moment of peace. Every detail, from its elegant form to its flawless functionality, feels perfectly considered, making it an absolute joy to use and a constant source of satisfaction.”
Customer –
Esta un poco ajustada pero la cosa esta buena eso si usen lubricante o no funciona y a base de agua xd
C***n –
es un aparato que hace el efecto de un horal, por lo mismo tenga en cuenta q es pequeño, no es para penetrar todo sino para estimular la cabeza , cuenta con varios modos de vibración y la verdad si estimula , para mí la verdad me quedo muy junto ya q yo soy de talla más ancha y casi no entra mi pene, pero si estimula ,, cuenta con su cargador el cuál entra un poco a precion ya q está diseñado para poder lavarlo y q sea impermeable, x eso se ve como escondido pero si tiene la entrada , y pues es buen producto y funciona bien
g***r –
je suis très satisfait de la prise de commande du suivi et de la livraison
Customer –
buen artículo
j***r –
Could be bigger
f***i –
tutto ok