Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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F***l –
👍
Customer –
Robi dobra robotę 🤪💪
F***l –
????
Customer –
Robi dobra robotę ????????
S***d –
Arrived fast, works well. Image a little different from real thing
C***e –
Chegou está funcionando normal recomendo
R***s –
Muy bien gracias está muy agradable . Cómodo y es fenomenal
T***e –
entregue
Customer –
Muy bueno, se van a divertir un montón súper real al tacto y la lengua es un mil. Envío rápido y funciona Perfecto
Customer –
крутой
E***y –
entrega s tiempo antes de lo esperado Bien empaquetado Por el momento muy bueno y. La caja muy discreta
수***깅 –
친구생일 선물인데 부드러워서 좋타고 하네요 ㅋㅋ 배송은 넘 늦어서 생일날 한참 지나서 줫네요 ㅎ
f***r –
no llegomi empresa me entrego la caja vacía seguramente alguien se está divirtiendo con mi producto ????, pero el vendedor acepto en menos de una hora la disputa
Customer –
اذييد ني مد ني ملنل نط ةدمذ ما دنايتدنذد ما نايذمذ نط ما ندمدناددناتدمادمدزمدلنذ
Customer –
Ame demasiado, me lo regalaron y fue el mejor regalo del mundo, 10/10 entrega súper súper rápida, y super bien empaquetado
Customer –
entrega rápida todo bien embalado
Customer –
muy buena atención y entrega segura
Customer –
іграшка прийшла доволі бистро, на дотик доволі реалістично, в дії ще не пробувала, але я думаю все гаразд
s***r –
Ок.
Customer –
לא ממש אהבתי
G***o –
se ve bien
Customer –
El color es feo, pero entendible. Me arrepiento un poco de haber comprado la opción de app, no tiene muchos más modos que digamos. El material huele, es suave, está bien hecho supongo, la lengua no se mueve tanto como me gustaría. Llegó en una semana exacta!
E***a –
lo malo es que no funciona sin estar conectado a la corriente aunque lleva muchas horas de carga, lo que encuentro peligroso usar enchufado a la corriente
c***o –
Muy real lo recomiendo y el envio bien
К***р –
Прийшло те що і замовляв,як на фото з програмою до телефону ще не розібрався, гучнувата штука дуже шумна жужжить як міксер
G***e –
This was suppose to be the Wireless with remote
Customer –
ele só funciona quando está na tomada mas quando tira ele desliga sozinho
a***o –
il est juste incroyable. matière au top du top je recommande ++++
Customer –
je n’ai pas reçu le colis, faute du transporteur point il a laissé mon colis en haut de la boîte aux lettres quelqu’un me l’a volé. je referai commande avec un nouveau moyen de livraison même si je dois payer . merci au vendeur de m’avoir remboursé alors qu’il n’est pas responsable
Customer –
????
Customer –
items recieved and its on good condtion the box is totally sealed
M***r –
Bien empaquetado. Por el momento sin uso, en espera. Regresare a comentar cuando suceda. La caja muy discreta
Customer –
ㆍㆍㆍㅈㆍ
Customer –
buenísimo el movimiento,yo lo usé anal y la lengua me Rosaba adelante y fue bastante bieno