Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If you need to return something, just log in to your account, use the “Order” link under the “My Account” menu to view your corresponding order, and then click the “Return” button, or contact [email protected] to communicate directly about the return. Once we receive your return request, we will immediately verify whether the situation is eligible for return and notify you.
Please ensure that the address provided when placing the order is correct and that you can receive the package. If the package is returned due to address issues, you will be responsible for both the shipping and return costs.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.
Shipping Policy
Order processing time
Most orders will be shipped within 1 to 3 business days, while orders to remote countries or regions are typically shipped within 10 business days.
Warm reminder: Due to the current unstable global situation, delivery may not be possible in some countries. Due to the unpredictability of this situation, we will contact you to discuss order extensions, refunds, or other options for orders that cannot be shipped to this area or for those with a significant increase in shipping costs after the order is placed.
Once your order ships, you will receive an email with appropriate tracking information. You can also log in to your account and click on the corresponding order to view it. We have overseas warehouses in many countries around the world. According to statistics, the average delivery time for most customers is 5-15 days, and the delivery time for customers in remote areas is 15-60 days.
Methods and Prices of Shipping Available
Since we are targeting global market areas, we are unable to provide accurate shipping methods in real time due to geographical location, policies and other reasons. If you need to know or specify the shipping method, shipping methods vary by region, please contact [email protected] to inquire.
We cooperate with many express companies at home and abroad: UPS, FedEx, DHL, TNT, EMS, etc.
Regarding shipping costs, we basically implement a free shipping policy for most countries. For areas where free shipping is not available, the corresponding shipping costs will be displayed on the order page.
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Y***t –
Perfect
I***s –
parfait merci
L***i –
Ottimo prodotto
H***k –
perfect and fast delivery, thanks
m***e –
everything arrived in perfect condition. Product as described. Highly recommended retailer
M***s –
entrega rápida
Customer –
Great!!
G***r –
Buen servicio, buena mercancía..
Customer –
Super
r***r –
Excelente calidad, tal como se describe
T***k –
sehr gute Qualität der Spritzen – optimal !
Customer –
super blij mee, mijn kat drink geen water vanzelf met deze hulp leef ze wat gezonder.
V***N –
Très bon produit, je les utilise en mécanique pour transvaser différents produits huileux.
M***s –
muy buenas ya es la segunda vez que las pido
K***r –
Conforme à la description. Avec un très bon rapport qualité prix. Je ne peux que recommander. Envoi ultrarapide.
a***o –
ottimo prodotto grazie mille
J***n –
Recieved ok, delivered very quickly
D***a –
Very good quality. Bonus removable catheter is handy
b***n –
all in sealed wrapping, happy with order. very fast delivery to new Zealand (i sometimes wait longer for stuff to arrive in nz than this order.)
i***u –
come nella descrizione ????????????????????
M***i –
good item
V***z –
El paquete con jeringas llegó a los 8 días de que lo pedí y todo en buen estado
A***l –
Muy buenas para lo que la ocupe Excelente
Customer –
perfect!
s***r –
perfetti come li volevo grazie
Customer –
exelente producto de buena calidad
S***v –
получила в лучшем виде спасибо
L***s –
todo bien
G***s –
conforme à la description livraison rapide
G***L –
es lo que necesito buena calidad a un buen precio. llegó bien y a tiempo
B***y –
Perfecto. Buena calidad
Customer –
가격에 비하여 용량이 크서 좋아요
Y***N –
it came fast & it looks good, it makes positive suction and discharge force, I am sure it will do it’s work.
L***a –
Transakcja przebiegła pomyślnie. Polecam.
L***H –
Expédition et livraison très rapide. Conforme à l’annonce.
a***o –
perfecto
d***l –
very satisfied with shipping and item
Customer –
Alles wie beschrieben. Kann man mal machen.
L***e –
Produit conforme à la description, emballage suffisant, expédition dans les temps et livraison aussi donc vendeur jouant parfaitement son rôle de vendeur et tenant ses engagements.
Customer –
Goed product. Snelle levering.
F***a –
Ok
Customer –
Bien reçu, conforme à la description
b***l –
se ven de buena calidad aún no las uso, pero se ven bien las ocupo para mis gelatinas artisticas, llegaron antes de lo previsto muy bueno
C***r –
a bit expensive, locally it costs half the price at the pharmacy, but the quality is good
R***r –
top. Qualität. Gerne wieder